VEEVA

Downloadable computer software and downloadable mobile applications for use by the life sciences, pharmaceutical, biotechnology, medical device, and consumer products industries; Downloadable computer software and downloadable mobile applications featuring artificial intelligence (AI), generative artificial intelligence, machine learning, predictive analytics, data analytics, and intelligent software agents (bots) for use in customer relationship management (CRM), patient relationship management, sales force automation and effectiveness, marketing automation, managing, planning, and executing customer engagement, omnichannel communications, and live, virtual, and hybrid events, clinical operations and clinical trial management, namely, managing, tracking, and organizing clinical trials, study startup, electronic trial master files (eTMF), site activation, randomization and trial supply management, clinical trial disclosures, and clinical trial payments, clinical data management, namely, electronic data capture (EDC), building and managing clinical studies, aggregating, cleaning, and transforming clinical data from multiple sources, and capturing patient data, electronic clinical outcome assessments (eCOA), and patient-reported outcomes, regulatory affairs and regulatory information management (RIM), namely, managing, planning, tracking, and reporting on product registrations, submissions, health authority interactions, regulatory content, and submissions archives, quality management (QMS), namely, managing quality processes, GxP documents, compliant content, validation, validation management, and compliance training, logging, creating, viewing, searching, and submitting quality events, non-conformance reports (NCRs), and incidents, and capturing and adding photographic and visual evidence to quality records, pharmacovigilance and drug safety,; namely, adverse event management, managing safety content, safety signal detection and management, and advanced reporting and analysis, management of commercial, medical, and promotional content, including creation, review, approval, distribution, and digital asset management (DAM) of compliant promotional and medical materials, master data management (MDM) of customer, product, and reference data, territory and sales roster planning and alignment, digital engagement and omnichannel communications between life sciences company representatives and healthcare professionals, scheduling and conducting remote meetings and video calls, secure and compliant chat and messaging, sharing, viewing, and receiving approved promotional and medical content and patient resources, and for requesting samples and capturing electronic signatures remotely, performing internal and external audits, namely, for downloading, accessing, completing, and submitting audit checklists authored in a central database, capturing and recording audit findings, observations, and comments, and for attaching supporting evidence, including photos, videos, and files, to audit records; Downloadable software development tools; Downloadable searchable electronic files and databases for use with computer software, featuring medical, scientific, and commercial data for scientific and medical research purposes, namely, data regarding clinical trials, medical research, healthcare providers (HCPs), healthcare organizations (HCOs), key opinion leaders (KOLs), and anonymized longitudinal patient data (APLD); Computer software and mobile application software for the access, management, organization, collaboration, and sharing of content, communications, electronic data, and information in the fields of customer relationship management (CRM), content management, and life sciences clinical trial document collection, management, and analysis; computer software and mobile application software for document management; computer software and mobile application software for the collection, editing, managing, organizing, modifying, bookmarking, transmission storage and sharing of data and information; computer software and mobile application software for the collection, editing, managing, organizing, modifying, bookmarking, transmission storage and sharing of clinical data and information; computer software and mobile application software for providing users the ability to create, modify, edit, share, manage, store, and view electronic media or information over the Internet or other communications network; computer software and mobile application software for use in customer relationship management (CRM); computer software and mobile application software for maintaining document control; computer software and mobile application software for document management and content management; computer software and mobile application quality management software; computer software and mobile application software for performing quality control management of business operations; computer services, namely, computer software and mobile application software for users to create, edit, manage, store, retrieve, access, track, profile, categorize, search, publish, archive, deliver, administer, modify and control files, text, images, electronic content, data, and clinical data; computer software and mobile application software for data management; computer software and mobile application software for clinical data management; software development kits (SDK); computer software and mobile application software for use in the creation, development, operation and testing of software applications; all of the foregoing for the purposes of providing solutions for the management of clinical trial documents, regulatory documents and filings and submissions, quality management documentation and claims management documentation, and for the purposes of providing solutions for customer relationship management ("CRM")