FILETRAIL

Computer software and bar code readers for use in managing, storing and retrieving electronic and paper records, namely, full life cycle management involving the collection, storage, management, movement and retrieval of physical files and records, electronic documents, and image documents from creation to destruction; Downloadable computer software for use by law firms, corporate legal departments, and public sector organizations for managing the lifecycle of physical and electronic records; downloadable software for records management, namely, creation, classification, tracking, retention, disposition, archiving, and retrieval of legal and business records; downloadable software for implementing and enforcing information governance policies, including legal holds, compliance with regulatory and client guidelines, and audit trail documentation; downloadable software for integrating with document management systems, matter management platforms, and third-party storage providers

Computer software engineering and consulting services, namely, custom configuration of computer software, information technology services, namely, data conversion of computer program data, other than physical conversion; computer software training in the field of developing computer software, operating computer software, troubleshooting computer software, and technical support services, namely, troubleshooting in the nature of diagnosing computer software problems; troubleshooting of computer software problems, providing backup computer programs and facilities; Software as a service (SaaS) featuring non-downloadable software for law firms, corporate legal departments, and public sector organizations to enable lifecycle management of electronic and physical records; providing online non-downloadable software services for records management, namely, creation, tracking, retention, disposition, archiving, and retrieval of legal and business records; providing information governance services assisting with the implementation and enforcement of retention policies, workflow, compliance and audit readiness; providing data integration services for the integration of document management systems, matter management platforms, and third-party storage providers