OMNICHANNEL ECONOMY

Downloadable and installable computer software for use in automating and managing business processes, namely, Configure-price-quote (CPQ) tools for generating, managing, and approving complex quotes and proposals, Software for automating billing, Software for enabling advanced approval workflows, Software for customer self-service portals, Software for managing subscription lifecycles, contract amendments, and renewals, Software for tracking and managing accounts receivable and revenue recognition, Software for integrating with customer relationship management (CRM), enterprise resource planning (ERP), and payment systems, Application programming interface (API) software for extensibility and interoperability with third-party platforms.

Software as a service services featuring software to support functions of subscription businesses and subscriber relationships; Software as a service (SaaS) services featuring Web-based CPQ services for dynamic quoting, pricing rules, and contract generation, Hosted services for self-service quoting, contract management, and transactional checkouts, Advanced approval workflow automation tools, SaaS billing services supporting subscription, usage-based, and hybrid billing models, Hosted tools for revenue recognition, forecasting, and compliance with ASC 606 and IFRS 15, Workflow and process automation tools for deal desk, sales operations, and finance teams, Hosted analytics dashboards for ARR, MRR, churn, and sales performance metrics, Integration and implementation services for various enterprise systems.