GENESYS CLOUD AI

Serial Number 99183097
641

Registration Progress

Application Filed
May 13, 2025
Under Examination
Approved for Publication
Published for Opposition
Registered

Attorney Assistance

Non-Final Action Mailed
Due: Dec 27, 2025 47 days

Trademark Image

GENESYS CLOUD AI

Basic Information

Serial Number
99183097
Filing Date
May 13, 2025
Drawing Code
4

Status Summary

Current Status
Active
Status Code
641
Status Date
Sep 27, 2025
Application
Pending
Classes
042

Rights Holder

GENESYS CLOUD SERVICES, INC.

03
Address
1302 EL CAMINO REAL, SUITE 300
Menlo Park, CA 94025

Ownership History

GENESYS CLOUD SERVICES, INC.

Original Applicant
03
Menlo Park, CA

Legal Representation

Attorney
Ryan P. Hiler

USPTO Deadlines

Next Deadline
47 days remaining
Non-Final Action Mailed
Due Date
December 27, 2025
Extension Available
Until March 27, 2026
Additional deadlines exist. Contact your attorney for complete deadline information.

Application History

7 events
Date Code Type Description Documents
Sep 27, 2025 CNRT R NON-FINAL ACTION WRITTEN Loading...
Sep 27, 2025 GNRN O NOTIFICATION OF NON-FINAL ACTION E-MAILED Loading...
Sep 27, 2025 GNRT F NON-FINAL ACTION E-MAILED Loading...
Sep 26, 2025 DOCK D ASSIGNED TO EXAMINER Loading...
Sep 22, 2025 NWOS I NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Loading...
May 13, 2025 MAFR O APPLICATION FILING RECEIPT MAILED Loading...
May 13, 2025 NWAP I NEW APPLICATION ENTERED Loading...

Detailed Classifications

Class 042
Software as a service (SaaS) services featuring software incorporating artificial intelligence for use in optimizing contact center operations, enhancing user experiences, and supporting customer interactions; providing temporary use of non-downloadable software utilizing artificial intelligence for data analysis, process automation, and decision support in contact center environments; Artificial intelligence as a service (AIAAS) featuring software using artificial intelligence for contact center management; Artificial intelligence as a service (AIAAS) featuring software using artificial intelligence for analyzing data and interacting with humans, for use in the field of contact center management; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications; Providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for use in contact centers and contact center management
First Use Anywhere: Oct 1, 2024
First Use in Commerce: Oct 1, 2024

Classification

International Classes
042