Legal Representation
Attorney
Alesha M. Dominique
USPTO Deadlines
Next Deadline
14 days remaining
Non-Final Action Mailed
Due Date
November 18, 2025
Extension Available
Until February 18, 2026
Additional deadlines exist. Contact your attorney for complete deadline information.
Application History
7 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Aug 18, 2025 | GNRT | F | NON-FINAL ACTION E-MAILED | Loading... |
| Aug 18, 2025 | CNRT | R | NON-FINAL ACTION WRITTEN | Loading... |
| Aug 18, 2025 | GNRN | O | NOTIFICATION OF NON-FINAL ACTION E-MAILED | Loading... |
| Aug 11, 2025 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Jul 29, 2025 | NWOS | I | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | Loading... |
| Mar 10, 2025 | MAFR | O | APPLICATION FILING RECEIPT MAILED | Loading... |
| Mar 10, 2025 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 009
Downloadable computer software for use in customer relationship management, customer servicing, case management, and lead management for the banking, financial services, and insurance industries; Downloadable computer software for use in data management for the banking, financial services, and insurance industries; Downloadable computer software using artificial intelligence (AI) for data management, customer relationship management, and tracking customer journeys for the banking, financial services, and insurance industries; Downloadable computer software for use in data management in the fields of customer relationship management, email marketing, digital advertisements, and data-mining; Downloadable computer software for use in developing brand loyalty, monitoring and influencing consumer behavior, and providing data intelligence; Downloadable computer software for use in account opening, financial wellness, customer experience and actionable insights for the banking, financial services, and insurance industries; Downloadable computer software for use in customer segmentation, outreach, the origination and acquisition of loans, and for collections for the banking, financial services, and insurance industries
First Use Anywhere:
20160300
First Use in Commerce:
20160300
Class 042
Software as a service (SAAS) services featuring software for customer relationship management, customer servicing, case management, and lead management for the banking, financial services, and insurance industries; Software as a service (SAAS) services featuring software for use in data management for the banking, financial services, and insurance industries; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for data management, customer relationship management, and tracking customer journeys for the banking, financial services, and insurance industries; Software as a service (SAAS) services featuring software for providing temporary use of on-line non-downloadable software for use in the fields of customer relationship management, email marketing, digital advertisements, and data-mining; Software as a service (SAAS) services featuring software for use in developing brand loyalty, monitoring and influencing consumer behavior, and providing data intelligence; Software as a service (SAAS) services featuring software for use in account opening, financial wellness, customer experience and actionable insights for the banking, financial services, and insurance industries; Software as a service (SAAS) services featuring software for use in customer segmentation, outreach, the origination and acquisition of loans, and for collections for the banking, financial services, and insurance industries
First Use Anywhere:
20231000
First Use in Commerce:
20231000
Additional Information
Pseudo Mark
CRM NEXT; CUSTOMER RELATIONSHIP MANAGEMENT NEXT
Classification
International Classes
009
042