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No-cost home energy assessment services for income-qualified customers for the purpose of determining home improvements needed to improve energy use and usage management; Installation measures, such as HVAC equipment, domestic water heaters, appliances, lighting, insulation, air sealing and duct sealing; Rebates and repayment plans for the purchase, replacement and/or installation of energy efficient electric and natural gas equipment by residential customers; upgrades and maintenance of heating equipment, air conditioners, hot water heaters, clothes washers and dryers and smart thermostats, to be available through contractors, retailers and distributors; Operation of an online marketplace providing opportunities to purchase energy efficient home equipment, with or without rebates, and ordering in-home energy efficiency services; including smart thermostats, smart home, lighting, water savings measures and weatherization measures; Customized educational materials for residential customers with easy-to-understand information about their energy use, usage of their peers and suggested actionable steps to increase energy efficiency and usage management; Internet-based home energy self-audit, online portal with energy-efficiency resources and usage and/or bill alerts by direct mail, email or other means; Comprehensive energy management projects for commercial and industrial customers operating in existing facilities providing financial incentives and technical assistance services to encourage and support improved energy efficiency and usage; Building operations including heating and cooling system tune-up and building tune-up, retro-commissioning, monitoring based commissioning, virtual commissioning and strategic energy management; Rebates and repayment plans for the replacement and installation of energy-efficient electric and natural gas equipment by commercial and industrial customers in existing facilities; Audit, engineering, installation, maintenance, upgrading and repair of lighting, heating equipment, air conditioners, hot water heaters, food service equipment, agricultural equipment, building shell, motors and drives, plug load, refrigeration, industrial equipment, additional appliances and smart thermostats; Tailored comprehensive energy-efficiency assessments and projects for existing multifamily structures with three or more units complete with energy assessments and efficiency and building decarbonization offerings; audits, engineering, and installation of heating equipment, air conditioners, hot water heaters, building shell, motors and drives, plug load and lighting equipment; Assessment of the installation, performance and economic variables of consumer energy-efficiency solutions to determine new approaches and technologies for broader adoption; Rebates and repayment plans for building decarbonization efforts through the installation and maintenance of high efficiency electric heat pumps used in combination with natural gas-fired equipment; Hybrid Heating solutions for residential customers and District Geothermal Heating systems for residential, commercial and industrial applications; Incentivization and awareness efforts for consumers to limit gas usage at times of capacity constraint and peak usage; Bring Your Own Thermostat (BYOT) and Automated Meter Reading (AMR)-enabled smartphone apps to serve as the primary channels to derive insight from event performance and device data to determine program effectiveness; Clean energy workforce development, outreach, engagement and education; training, financial support, business education, certifications, job placement and wraparound services