INNOVATION WITHOUT DISRUPTION

Communications-centered software as a service encompassing a contact center as a service (CCaaS) and unified communications as a service (UCaaS) for call center and business unified communications, namely, providing online non-downloadable software for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications; Consulting in the field of telecommunications technology; Contact Center as a service (CCaaS) services, namely, platform as a service featuring software for providing access to a cloud based omnichannel contact center platform; Platform as a service (PaaS) services featuring computer software platforms for call center and business unified communications; Providing temporary use of non-downloadable software platform for providing users with uniform access to communication applications; Providing temporary use of non-downloadable software for creating, delivering, deploying, integrating and managing service, applications and features; Providing online non-downloadable software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications; Providing temporary use of non-downloadable software for managing, deploying, configuring and initializing real time and non-real time multimedia communications software; Providing temporary use of non-downloadable software for managing profiles of users, determining specific access to applications and capabilities, security and control; Providing temporary use of non-downloadable software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources; Providing temporary use of non-downloadable software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration; Providing temporary use of non-downloadable software for consolidating the number of physical servers required within a corporate network, and delivering applications in a virtualized manner; Providing temporary use of a non-downloadable collaboration software applications that manage multiple interactions and channels of communications in any media, including voice, video, instant messaging, e-mail and social media, and integrates with enterprise and social media contacts, e-mail accounts, instant messaging sessions, voice, video and data conferencing application; Providing temporary use of non-downloadable software platform for providing communication devices with uniform access to communication applications; Providing temporary use of non-downloadable software for integrating communication devices with communication applications; Providing temporary use of non-downloadable software for providing user interface between and integration of communication devices to communication applications; Providing temporary use of non-downloadable software for providing on-line access to cloud-based services in the field of enterprise communications; Providing temporary use of non-downloadable software for managing, delivering, orchestrating, integrating, and managing service call center and contact center applications and features; Providing cloud-based services, namely, development and testing of communications and collaboration software applications; Providing online non-downloadable software applications that manage voice, video and data communications over a computer network; Providing access to virtual hardware, software, and data storage services in a virtual environment, namely, providing virtual computer systems and virtual computer environments through cloud computing; Software as a service (SaaS) services featuring software for call center, contact center and business unified communications