AGENTFORCE

Downloadable and recorded cloud-based computer operating software; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for managing, storing, analyzing, securing, testing, and authenticating data, business data, business policies, customer data, sale and purchase data, inventory data, data analytics, databases, customer interactions and information, notifications and geolocation and global positioning systems (GPS) data; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for use in customer relationship management (CRM), marketing automation, sales automation, sales performance management, field services management, data mapping and route planning, customer service and support, customizable marketing and advertising data analysis, managing online content, deploying customized interactive online content, optimization of online websites for third parties for data analysis marketing purposes, analyzing predictive consumer analytics, big data and business data analysis and visualization, complex event processing, machine learning, artificial intelligence, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, enterprise security and user authentication, monitoring employee efficiency, social media management and publication, data storage, collaboration on shared documents, managing end-to-end e-commerce functionality, and software and application development, programming, and implementation; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for integration of computer systems, applications, data, and databases; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for creation and connectivity to application programming interfaces (APIs), governance and management of web services, creation and connectivity to APIs and integration applications, development and deployment of integrations; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application in the fields of business, marketing, sales promotion, sales, customer service, customer relationship management, data analytics, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, and e-commerce; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for use in generating and executing automated and autonomous business processes and tasks; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application that uses artificial intelligence and machine learning to generate, process, understand and analyze speech, text, images, videos, sounds, and tasks; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for the generation, processing, understanding and analysis of multi-modal machine-learning based language, text, speech, and tasks; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for facilitating interaction, communication, and actions between humans and artificial intelligence chatbots and agents and between artificial intelligence chatbots and agents; downloadable task-oriented chatbot and agent computer software using artificial intelligence to perform tasks and iterate on itself; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for building, managing, updating, developing, training, evaluating, and monitoring generative user experiences powered by machine learning, deep learning, and artificial intelligence; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for building, managing, updating, developing, training, evaluating, and monitoring machine learning and artificial intelligence agents, algorithms, and programs; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for generating and executing autonomous tasks in response to exposure to data using machine learning and artificial intelligence; recorded computer software development tools, downloadable computer software development tools, recorded software and downloadable software for developing, customizing, and managing computer systems, mobile and computer software applications, websites, client interfaces, frameworks, and templates

Compilation and management of computerized databases and consulting services related thereto; business consultation services; business consultation services in the fields of business, marketing, sales promotion, sales, customer service, customer relationship management, data analytics, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, e-commerce, and software and application development, programming, and implementation; business management services in the fields of customer relationship management (CRM), marketing automation, sales automation, sales performance management, field services management, mapping and route planning, customer service and support, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, machine learning, artificial intelligence, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, security and authentication, monitoring employee efficiency, social media management and publication, data storage, collaboration, e-commerce, and software and application development, programming, and implementation; new business venture development consulting services; providing general information of interest in the fields of business, marketing, sales promotion, sales, customer service, customer relationship management, data analytics, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, e-commerce, software and application development, programming, and implementation, and advisory services via a website; sales promotion for others; marketing and advertising services; market research services; business and marketing data analytics services, namely, business data analysis and marketing data analysis services; operating online marketplaces for buying, selling, and sharing computer software, on-demand applications, artificial intelligence software and applications, and data; organizing and conducting tradeshows for business purposes in the fields of business, marketing, sales promotion, sales, customer service, customer relationship management, data analytics, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, e-commerce, and software and application development, programming, and implementation

Providing online facilities for real-time interaction with other computer users concerning topics of interest related to customer relationship management, customer service, marketing and sales promotion, artificial intelligence, and software design and development; telecommunication services, namely, electronic transmission of messages, images, data, and information by electronic communications networks; electronic transmission of data via the internet, global computer networks, wireless networks, private secure networks, and electronic communication networks; providing internet chatrooms; providing online forums and portals for transmission of messages and other forms of data on the Internet; instant messaging services; internet services, namely providing multiple-user access to information on the internet concerning the development and generation of computer software for use in businesses as well as the functions and application of such business software

Providing information about education and training in the fields of online computer services, managing data, software and application development, programming, and implementation, business, marketing, sales promotion, customer service, customer relationship management, data analytics, data visualization, business intelligence, artificial intelligence, machine learning, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, and e-commerce; educational services, namely, providing online learning platforms and learning management systems in the nature of providing online courses of instruction in the fields of online computer services, managing data, software and application development, programming, and implementation, business, marketing, sales promotion, customer service, customer relationship management, data analytics, data visualization, business intelligence, artificial intelligence, machine learning, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, and e-commerce; providing online learning portals, e-learning platforms and learning management systems, namely, learning modules, courses and interactive classes in the fields of online computer services, managing data, software and application development, programming, and implementation, business, marketing, sales promotion, sales, customer service, customer relationship management, data analytics, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, and e-commerce; providing certified training for use in customer relationship management (CRM), marketing automation, sales automation, customer service and support, data management, predictive analytics, big data and business data analysis and visualization, complex event processing, machine learning, artificial intelligence, social media management and publication, education, philanthropy, software and application development, programming, and implementation; educational examination services; arranging and conducting of educational conferences, congresses, symposiums, expositions, seminars, classes, conferences, workshops, training, retreats, lectures, tutorial sessions, providing non-downloadable webinars, courses, and instructional and lecture events in the fields of business, marketing, sales promotion, sales, customer service, customer relationship management, data analytics, data visualization, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, e-commerce, and software and application development, programming, and implementation; educational services, namely, arranging, conducting, and organizing educational conferences, congresses, symposiums, expositions, seminars, classes, conferences, workshops, training, retreats, lectures, tutorial sessions, providing non-downloadable webinars, courses, and instructional and lecture events in the fields of business, marketing, sales promotion, sales, customer service, customer relationship management, data analytics, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, e-commerce, and software and application development, programming, and implementation, and distributing course materials in connection therewith; conducting entertainment, cultural events, and live cultural events, namely, presentation of live dance and musical performances, live show performances and concerts, organizing arts events, planning and conducting parties and award shows for people and organizations, arranging of contests, organizing and hosting social entertainment events, organizing cultural and arts festivals and fairs not for commercial purposes; providing online non-downloadable electronic publications in the nature of newsletters, bulletins, articles, reports, books, blogs, and magazines in the fields of business, marketing, sales promotion, sales, customer service, customer relationship management, data analytics, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, e-commerce, and software and application development, programming, and implementation; providing podcasts and webcasts in the fields of business, marketing, sales promotion, sales, customer service, customer relationship management, data analytics, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, e-commerce, and software and application development, programming, and implementation

Software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for managing, storing, analyzing, securing, testing, and authenticating data, business data, business policies, customer data, sale and purchase data, inventory data, data analytics, databases, customer interactions and information, notifications, and geolocation and global positioning systems (GPS) data; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for use in customer relationship management (CRM), marketing automation, sales automation, sales performance management, field services management, mapping and route planning, customer service and support, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, machine learning, artificial intelligence, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, security and authentication, monitoring employee efficiency, social media management and publication, data storage, collaboration, e-commerce, and software and application development, programming, and implementation; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for integration of computer systems, applications, data, and databases; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for creation and connectivity to application programming interfaces (APIs), governance and management of web services, APIs and integration applications, development and deployment of integrations; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software in the fields of business, marketing, sales promotion, sales, customer service, customer relationship management, data analytics, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, and e-commerce; software as a service (SaaS), platform as a service (PaaS), and providing online non-downloadable software for use in generating and executing automated and autonomous business processes and tasks; software as a service (SaaS), platform as a service (PaaS), and providing online non-downloadable software using artificial intelligence and machine learning to generate, process, understand and analyze speech, text, images, videos, sounds, and business tasks; software as a service (SaaS), platform as a service (PaaS), and providing online non-downloadable software for the generation, processing, understanding and analysis of multi-modal machine-learning based language, text, speech, and business tasks; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of online non-downloadable software for facilitating interaction, communication, and actions between humans and artificial intelligence chatbots and agents and between artificial intelligence chatbots and agents; providing online non-downloadable task-oriented chatbot and agent software for directing and facilitating communication between humans and artificial intelligence chatbots and agents, and between artificial intelligence chatbots and agents; research and development services in the fields of multi-modal content understanding and generation, natural language processing, artificial intelligence, and machine learning; providing temporary use of online non-downloadable chatbot software for providing information from searchable indexes and databases of information, including text, music, sounds, images, videos, software algorithms, mathematical equations, and electronic documents; software as a service (SaaS), platform as a service (PaaS), and providing online non-downloadable software for building, managing, updating, developing, training, evaluating, and monitoring generative user experiences powered by machine learning, deep learning, and artificial intelligence; software as a service (SaaS), platform as a service (PaaS), and providing online non-downloadable software for building, managing, updating, developing, training, evaluating, and monitoring machine learning and artificial intelligence agents, algorithms, and programs; software as a service (SaaS), platform as a service (PaaS), and providing online non-downloadable software for generating and executing autonomous tasks in response to exposure to data using machine learning and artificial intelligence; technology consultation in the fields of generation of multi-modal machine-learning based language, text, speech, and business tasks, natural language processing, artificial intelligence, and machine learning; providing temporary use of on-line non-downloadable software development tools; providing online non-downloadable software for developing, customizing, and managing computer systems, mobile and computer software applications, websites, client interfaces, frameworks, and templates; computer software development and technical consulting services in the field of cloud computing solutions; computer software development and technical consulting services in the fields of business, marketing, sales promotion, sales, customer service, customer relationship management, data analytics, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, e-commerce, and software and application development, programming, and implementation; design, development, installation, and maintenance of computer software and websites; providing search engines for the internet; server hosting