SMARTCX

Downloadable computer application software for managing customer experiences in the energy and utility sectors; Downloadable computer software platforms for energy and utility customer engagement and collaboration; Downloadable computer software platforms for use as a digital telephone; Downloadable computer software platforms for use in vehicles for energy and electric vehicle management features, namely, real-time EV charging control, charging session tracking, energy usage monitoring, and billing and payment tools; Downloadable computer chatbot software for simulating conversations; Downloadable computer chatbot software for providing business management information; Downloadable billing software; Communication hubs; Downloadable communication software for providing multi-channel customer communications, namely, email, SMS, push notifications, and chatbot; Communications computers; Downloadable computer software using artificial intelligence for use in vehicles; Downloadable computer software platforms for social networking

Business management, organization advice and administration services; Providing office functions; Customer relationship management; Billing; Billing services; Business consultancy in the field of billing for business purposes; Consultancy relating to billing for business purposes; Billing services in the field of energy; Business management consulting; Commercial business management; Business management advice; Data processing services, namely, data management; Computer file management; Business management consultation; Business administration services, namely, personnel management assistance; Business advisory services in the field of energy efficiency

Monetary exchange services supporting payment arrangement programs such as level pay, auto-pay subscriptions, and installment plans; Banking services; Providing electronic processing of electronic payments, credit and debit card transactions, electronic wallet payments, and ACH transactions through kiosks and point of sale systems; Bill payment services, namely, processing of electronic bill payments provided through multiple channels, namely, customer service representative assistance, AI-powered chatbots, interactive voice response, and text-to-pay solutions; Bill payment services, namely, processing of electronic bill payments; Providing electronic processing of electronic payments via a global computer network, ensuring secure, efficient, and scalable financial transactions that support utilities' operational needs

Telecommunications services, namely, telecommunications gateway services; Digital network telecommunications services; data transmission and reception services via telecommunication means; transmission of digital files; teleconferencing and videoconferencing services; Telecommunications services, namely, providing access to a website on the Internet offering work group collaboration and document creation and management services; Communication services, namely, transmitting streamed sound and audiovisual recordings via the Internet; Mobile telephone communication; Transmission of information through video communication systems services; Data communication by electronic mail services; Communication services, namely, transmission of voice, audio, and visual images by the Internet; Satellite communications services; Telephone communications services; Providing access to the Internet, namely, Internet platforms; Provision of access to the Internet, namely, Internet platforms; Telecommunication services, namely, providing electronic message alerts via Internet platforms and Internet portals notifying individuals of bills, payments, service status, outages, and emergency notifications; Providing access to Internet platforms, namely, electronic information, communications, and transaction platforms; Providing access to Internet platforms, namely, platforms on the Internet and mobile Internet; Chat room services for social networking; Providing internet chat rooms; Providing voice chat services; Communication services, namely, electronic transmissions of messages via chat lines on the internet, chatrooms and Internet forums among users of computers; Online chatroom services for social networking; Virtual chatrooms established via text messaging; Communication services, namely, providing electronic communication by means of chatrooms, chat lines on the Internet and Internet forums; Communication services, namely, electronic transmission of utility bills to designated recipients for others

Educational services, namely, conducting seminars, workshops and conferences in the field of energy and water management through digital channels and multichannel communication ensuring customers receive timely, relevant information to help them save energy and water; Providing of training in the field of energy and water management, namely, personalized programs on selecting cost-effective rate plans, managing electric vehicle charging, optimizing time of use pricing, and adopting demand response programs; Workshops in the field of energy and water management for training purposes, delivering actionable saving tips and insights that empower customers to reduce consumption and lower utility bills; Conducting courses, seminars and workshops in the field of energy and water management designed to simplify complex utility offerings and encourage proactive participation; Education services, namely, providing classes, seminars and workshops relating to conservation, namely, guidance on sustainable habits and resource management during high-demand or drought conditions; Education services, namely, providing classes, seminars and workshops relating to water management, with practical advice on optimizing usage and maintaining service during outages; Education services, namely, providing classes, seminars and workshops in the field of civic engagement to promote responsible consumption and community participation in utility programs; Training services in the field of civic engagement; Education services, namely, providing workshops relating to conservation of the environment, delivering targeted content and practical guidance during critical periods; Educational services, namely, providing workshops relating to the conservation of nature, equipping users with clear, actionable advice for resilient resource use; Conducting of conferences in the field of alternative energy vehicle fleet management