Legal Representation
Attorney
Laura A. Genovese
USPTO Deadlines
Application History
14 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Sep 27, 2025 | RCCK | S | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION | Loading... |
| Mar 26, 2025 | GNS3 | O | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | Loading... |
| Mar 26, 2025 | GNSL | F | LETTER OF SUSPENSION E-MAILED | Loading... |
| Mar 26, 2025 | CNSL | R | SUSPENSION LETTER WRITTEN | Loading... |
| Mar 1, 2025 | TEME | I | TEAS/EMAIL CORRESPONDENCE ENTERED | Loading... |
| Feb 26, 2025 | TROA | I | TEAS RESPONSE TO OFFICE ACTION RECEIVED | Loading... |
| Feb 26, 2025 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Feb 18, 2025 | GNRN | O | NOTIFICATION OF NON-FINAL ACTION E-MAILED | Loading... |
| Feb 18, 2025 | CNRT | R | NON-FINAL ACTION WRITTEN | Loading... |
| Feb 18, 2025 | GNRT | F | NON-FINAL ACTION E-MAILED | Loading... |
| Feb 13, 2025 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Feb 12, 2025 | NWOS | I | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | Loading... |
| Feb 12, 2025 | MDSC | E | NOTICE OF DESIGN SEARCH CODE E-MAILED | Loading... |
| Jul 26, 2024 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 042
providing temporary use of online non-downloadable chatbot software using artificial intelligence for replying to questions and other conversational prompts from users related to customer experience management, customer loyalty and business reputation management; software as a service (SaaS) featuring online non-downloadable software for developing, generating and sending feedback surveys and developing, generating and uploading feedback reports for the purpose of managing and improving customer experiences and expectations; software as a service (SAAS) featuring software for use in business reputation management; software as a service (SaaS) featuring software which allows users to manage and respond to online reviews and direct feedback from its customers; software as a service (SaaS) featuring software for use in managing, reporting, tracking and automating surveys and marketing emails; software as a service (SaaS) services featuring a conversational interface for users to manage customer experiences, customer loyalty and business reputation; software as a service featuring software which allows users to update and maintain business contact information across online business directories; software as a service featuring software which allows users to manage surveys and customer experience, monitor perceptions and conversations, respond to reputation threats and proactively seize opportunities to boost reputation; software-as-a-service (SaaS) featuring software for analyzing, reporting and providing action items pertaining to online reviews and direct feedback for the purpose of improving future experiences for customers
Additional Information
Design Mark
The mark consists of a girls head situated to the left of the word Akira.
Color Claim
Color is not claimed as a feature of the mark.
Classification
International Classes
042