Legal Representation
Attorney
Susan D. Rector
USPTO Deadlines 2 active 2 overdue
| Deadline Type | Event Code | Deadline Date | Days Until | Priority | Extension Available |
|---|---|---|---|---|---|
|
OFFICE ACTION
Non-Final Action Mailed |
CNRT | Apr 27, 2025 | 71 days overdue | Critical | Until Jul 27, 2025 |
|
OFFICE ACTION
Non-Final Action E-Mailed |
GNRT | Apr 27, 2025 | 71 days overdue | Critical | Until Jul 27, 2025 |
Application History
19 events| Date | Code | Type | Description |
|---|---|---|---|
| Jun 2, 2025 | TEME | I | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Jun 2, 2025 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| May 28, 2025 | ERSI | I | TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED |
| Feb 21, 2025 | GNS3 | O | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
| Feb 21, 2025 | CNSL | R | SUSPENSION LETTER WRITTEN |
| Feb 21, 2025 | GNSL | F | LETTER OF SUSPENSION E-MAILED |
| Jan 31, 2025 | TEME | I | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Jan 30, 2025 | TROA | I | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Jan 30, 2025 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Jan 27, 2025 | GNRN | O | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Jan 27, 2025 | GNRT | F | NON-FINAL ACTION E-MAILED |
| Jan 27, 2025 | CNRT | R | NON-FINAL ACTION WRITTEN |
| Jan 24, 2025 | DOCK | D | ASSIGNED TO EXAMINER |
| Jan 23, 2025 | NWOS | I | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Jan 23, 2025 | MDSM | E | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Oct 13, 2024 | ALIE | A | ASSIGNED TO LIE |
| Oct 13, 2024 | AMPX | O | PRELIMINARY/VOLUNTARY AMENDMENT - ENTERED |
| Jun 28, 2024 | PARI | I | TEAS VOLUNTARY AMENDMENT RECEIVED |
| Jun 27, 2024 | NWAP | I | NEW APPLICATION ENTERED |
Detailed Classifications
Class 042
Providing temporary use of online non-downloadable chatbot software for guiding customers through questions and actions, such as making reservations or appointments, checking inventory, resetting passwords, retrieving account balances, and making payments; Providing temporary use of online non-downloadable chatbot software using artificial intelligence for virtual agent or virtual assistant functions for guiding customers through questions and actions, such as making reservations or appointments, checking inventory, resetting password s, retrieving account balances, and making payments; Software as a service (SAAS) services featuring software for enhancing engagement by customer contact centers and call centers by using human and artificial intelligence to provide more efficient customer service, automation, analytics, agent guidance, and increased accuracy and quality of information delivered; Software as a service (SAAS) services featuring software using artificial intelligence for speech-to-text translation, text-to-speech, speech analytics, automated questions and answers, conversation summarization, real time agent guidance, conversation intent categorization, and virtual agents and assistants
First Use Anywhere:
Nov 21, 2023
First Use in Commerce:
Nov 21, 2023
Additional Information
Design Mark
The mark consists of five vertical lines of varying length, the second and fifth of which are blue, to the left the compound word "AgentAssist" in black with both letters "a" being capital "A"s.
Color Claim
The color(s) blue, black and gray is/are claimed as a feature of the mark.
Pseudo Mark
AGENT ASSIST
Classification
International Classes
042