Providing temporary use of online non-downloadable chatbot software using artificial intelligence and a web-based and text messaging communications protocol for analyzing indications from individuals and families searching for help with basic human needs, namely, food, clothing, heat relief, and cell phone assistance, and matching the analyzed indications to available providers of such resources and services; Providing temporary use of online non-downloadable chatbot software using artificial intelligence and a web-based and text messaging communications protocol for digitally referring individuals and families to matched local resources and providers; Application service provider (ASP) featuring software using artificial intelligence and a web-based and text messaging communications protocol for search engine optimizing, lead generation, and for providing virtual assistant services for searching and providing information, analysis, advice, and referrals about resources and services relating to basic human needs; Providing a website featuring non-downloadable software using artificial intelligence and a web-based and text messaging communications protocol for searching, retrieving, viewing, and providing to providers of basic human needs in surrounding neighborhoods and communities; Providing a website featuring non-downloadable software using artificial intelligence and a web-based and text messaging communications protocol for search engine optimizing, lead generation, and for providing virtual assistant services for searching and providing information, analysis, and advice about resources and services relating to basic human needs; Providing temporary use of online non-downloadable chatbot software using artificial intelligence and a web-based and text messaging communications protocol for assisting with searching and viewing resources and services relating to basic human needs, providing temporary use of online non-downloadable computer chatbot software for simulating conversations; Providing temporary use of online non-downloadable chatbot software using artificial intelligence and a web-based and text messaging communications protocol for searching and viewing resources and services relating to basic human needs; Providing online non-downloadable software for matching families and providers in the fields of basic human needs and providers of resources and services in basic human needs; Providing online non-downloadable software for use in managing provision of basic human needs to individuals and families, and for searching for providers of basic human needs; Software as a service (SaaS) services featuring software for searching, retrieving, viewing and providing information and referrals to users of providers of basic human needs resources and services in surrounding neighborhoods and communities; Providing online non-downloadable software for matching families and providers of basic human needs resources and services; Providing online non-downloadable software using artificial intelligence for analyzing user information about basic human needs to make recommendations.