Downloadable cloud-computing software for obtaining, storing, organizing, managing, tracking, monitoring, analyzing, securing, authenticating, and reporting business analytics information and data in the fields of business, marketing, promotion, sales, customer services, customer information, customer relationship management, sales support, social media management and publication, and employee efficiency; Downloadable computer application software for mobile phones, namely, software for allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time; Downloadable computer application software for mobile phones, portable media players, handheld computers, desktop computers, mobile computer devices, namely, software for providing data analytics, business analytics, business intelligence, and for collecting and analyzing data; Downloadable computer software for creating searchable databases of information and data; Downloadable computer software for use in customer relationship management (CRM); Downloadable enterprise software for customer relationship management; Downloadable mobile applications for providing data analytics, business analytics, business intelligence, and for collecting and analyzing data

Providing temporary use of online, non-downloadable enterprise software for customer relationship management; Software as a service (SAAS) services featuring software for providing data analytics, business analytics, business intelligence, and for collecting and analyzing data in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, customer information, customer relationship management, and employee efficiency