Legal Representation
Attorney
Nicholas Kirby
USPTO Deadlines
Next Deadline
1802 days remaining
Section 8 Declaration Due (Principal Register) (Based on registration date 20250114)
Due Date
January 14, 2031
Grace Period Ends
July 14, 2031
Additional deadlines exist. Contact your attorney for complete deadline information.
Application History
20 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Jan 14, 2025 | NRCC | E | NOTICE OF REGISTRATION CONFIRMATION EMAILED | Loading... |
| Jan 14, 2025 | R.PR | A | REGISTERED-PRINCIPAL REGISTER | Loading... |
| Nov 26, 2024 | NPUB | E | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | Loading... |
| Nov 26, 2024 | PUBO | A | PUBLISHED FOR OPPOSITION | Loading... |
| Nov 20, 2024 | NONP | E | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | Loading... |
| Oct 31, 2024 | CNSA | O | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| Oct 31, 2024 | XAEC | I | EXAMINER'S AMENDMENT ENTERED | Loading... |
| Oct 31, 2024 | GNEN | O | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | Loading... |
| Oct 31, 2024 | GNEA | F | EXAMINERS AMENDMENT E-MAILED | Loading... |
| Oct 31, 2024 | CNEA | R | EXAMINERS AMENDMENT -WRITTEN | Loading... |
| Oct 14, 2024 | TEME | I | TEAS/EMAIL CORRESPONDENCE ENTERED | Loading... |
| Oct 14, 2024 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Oct 14, 2024 | TROA | I | TEAS RESPONSE TO OFFICE ACTION RECEIVED | Loading... |
| Jul 15, 2024 | GNRN | O | NOTIFICATION OF NON-FINAL ACTION E-MAILED | Loading... |
| Jul 15, 2024 | GNRT | F | NON-FINAL ACTION E-MAILED | Loading... |
| Jul 15, 2024 | CNRT | R | NON-FINAL ACTION WRITTEN | Loading... |
| Jul 8, 2024 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Mar 5, 2024 | MDSC | E | NOTICE OF DESIGN SEARCH CODE E-MAILED | Loading... |
| Mar 5, 2024 | NWOS | I | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | Loading... |
| Dec 7, 2023 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 009
Downloadable computer software for managing operations in call centers; downloadable computer software for managing operations in contact centers; downloadable computer software that provides insights into contact-center management by transcribing and analyzing agent-customer conversations; downloadable computer software that scores and analyzes contact-center interactions between agents and customers; downloadable computer software that provides in-the-moment guidance to contact-center agents during customer interactions; downloadable computer software that generates call notes and post-call workflows for contact-center agents; downloadable computer software that guides contact-center agents by answering questions in real-time; downloadable computer software that captures contact-center agent activity on their active screen; downloadable and computer software for audio recording, monitoring and evaluating customer service agents in the field of call-center operations
First Use Anywhere:
Dec 4, 2018
First Use in Commerce:
Dec 4, 2018
Class 035
Consulting services in the field of management and operations for call centers
First Use Anywhere:
Dec 4, 2018
First Use in Commerce:
Dec 4, 2018
Class 042
Providing online non-downloadable software for providing insights into contact-center management by transcribing and analyzing agent-customer conversations; providing online non-downloadable software for providing scoring and analysis for contact center interactions between agents and customers; providing online non-downloadable software for providing in-the-moment guidance to contact-center agents during customer interactions; providing online non-downloadable software for providing automated call notes and post-call workflows for contact-center agents; providing online non-downloadable software for providing guidance to contact-center agents by answering questions in real-time; providing online non-downloadable software for capturing contact-center agent activity; and providing online non-downloadable software for recording, monitoring and evaluating customer service agents in the field of call-center operations
First Use Anywhere:
Dec 4, 2018
First Use in Commerce:
Dec 4, 2018
Additional Information
Design Mark
The mark consists of the literal element OBSERVE·AI and the design of a circle comprised of horizontal and vertical lines.
Color Claim
Color is not claimed as a feature of the mark.
Classification
International Classes
009
035
042
Disclaimers
The following terms have been disclaimed and are not claimed as part of the trademark:
Specific Disclaimer
"AI"