Legal Representation
Attorney
Paul Ratcliffe
USPTO Deadlines
Next Deadline
1818 days remaining
Section 8 Declaration Due (Principal Register) (Based on registration date 20250121)
Due Date
January 21, 2031
Grace Period Ends
July 21, 2031
Additional deadlines exist. Contact your attorney for complete deadline information.
Application History
16 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Jan 21, 2025 | NRCC | E | NOTICE OF REGISTRATION CONFIRMATION EMAILED | Loading... |
| Jan 21, 2025 | R.PR | A | REGISTERED-PRINCIPAL REGISTER | Loading... |
| Dec 3, 2024 | NPUB | E | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | Loading... |
| Dec 3, 2024 | PUBO | A | PUBLISHED FOR OPPOSITION | Loading... |
| Nov 27, 2024 | NONP | E | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | Loading... |
| Oct 15, 2024 | CNSA | O | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| Oct 15, 2024 | XAEC | I | EXAMINER'S AMENDMENT ENTERED | Loading... |
| Oct 15, 2024 | GNEN | O | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | Loading... |
| Oct 15, 2024 | GNEA | F | EXAMINERS AMENDMENT E-MAILED | Loading... |
| Oct 15, 2024 | CNEA | R | EXAMINERS AMENDMENT -WRITTEN | Loading... |
| Jun 29, 2024 | GNRN | O | NOTIFICATION OF NON-FINAL ACTION E-MAILED | Loading... |
| Jun 29, 2024 | GNRT | F | NON-FINAL ACTION E-MAILED | Loading... |
| Jun 29, 2024 | CNRT | R | NON-FINAL ACTION WRITTEN | Loading... |
| Jun 29, 2024 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Feb 26, 2024 | NWOS | I | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | Loading... |
| Dec 1, 2023 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 042
Consulting services in the field of software as a service (SAAS); Software as a service (SAAS) services featuring software for call monitoring and analytics for call centers; Software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, and reporting interactions and communications between entities and their customers; Software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, and reporting interactions and communications across multiple channels of communication; Software as a service (SAAS) services featuring software for workforce forecasting and scheduling, employee assistance, quality assurance, operational analytics, speech and text analytics, call monitoring, and operational and performance management for agents, managers and customers in the fields of customer service and engagement; Software as a service (SAAS) services featuring software for workforce forecasting and scheduling, employee assistance, quality assurance, operational analytics, speech and text analytics, call monitoring, and operational and performance management for agents, managers and customers in the fields of call center operations; Software as a service (SAAS) services featuring software using artificial intelligence for automating performance management, predicting and modeling performance, and assisting agents, supervisors and executives determine insight, analytics, and actions for call centers
First Use Anywhere:
Mar 1, 2020
First Use in Commerce:
Mar 1, 2020
Classification
International Classes
042