Downloadable and recorded computer software for industrial automation, operational technology monitoring, management and control, industrial process control, cybersecurity, manual workflow management, batch automation, quality control, and data collection, measurement and analytics

Design, development and implementation of software, namely, control and information systems, platforms and software products for life sciences, pharmaceutical, water and wastewater, food and beverage, critical infrastructure, and consumer goods industries; Automation and data integration design services in the nature of software design services in the fields of process control, manual workflow, batch automation, quality, and analytics; equipment design and engineering in the field of industrial automation processes and machinery; automation design services in the nature of developing supervisory control systems for utilities comprised of electronic components, operational equipment and controls, computer software, and control hardware; upgrading computer software for automated industrial operations; design and development of software, namely, data collection and measurement software tools for implementing metrics and reporting regarding industrial automation processes and machinery and delivery of real-time analytics; automation of manual operations in the nature of computer programming; design and implementation of software platforms that deliver data from sensor to cloud; remote monitoring of computer system and operational technology systems operation; event response in the nature of troubleshooting of computer software and operational technology systems problems; anti-virus and anti-ransomware computer services in the nature of online scanning, detecting, quarantining and eliminating of viruses and ransomware, all pertaining to operational technology; electronic data backup services; computer server maintenance services for automated industrial operations; operational technology infrastructure design services; computer services, namely, data recovery services; providing temporary use of online non-downloadable computer software pertaining to all the foregoing, namely for industrial automation, operational technology monitoring, management and control, industrial process control, cybersecurity, manual workflow management, batch automation, quality control, and data collection, measurement and analytics; consulting pertaining to all the foregoing; technical support, namely diagnosing computer hardware and software problems