Legal Representation
Attorney
Cynthia R. Adwere
USPTO Deadlines
Application History
8 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Aug 22, 2024 | MAB2 | E | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND | Loading... |
| Aug 22, 2024 | ABN2 | O | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | Loading... |
| May 7, 2024 | GNRN | O | NOTIFICATION OF NON-FINAL ACTION E-MAILED | Loading... |
| May 7, 2024 | CNRT | R | NON-FINAL ACTION WRITTEN | Loading... |
| May 7, 2024 | GNRT | F | NON-FINAL ACTION E-MAILED | Loading... |
| May 1, 2024 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Nov 19, 2023 | NWOS | I | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | Loading... |
| Sep 6, 2023 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 042
Providing temporary use of non-downloadable cloud-based software for generative artificial intelligence to evaluate, manage and improve agent performance at contact centers and to improve agent retainment at contact centers, to fully automate agent evaluation scoring at contact centers, to automate the creation of standards and measure compliance against standard operating procedures at contact centers, and to search transcripts as well as other conversation metadata to extract insights at contact centers
First Use Anywhere:
Aug 1, 2023
First Use in Commerce:
Aug 1, 2023
Classification
International Classes
042