Legal Representation
Attorney
Alexander S. Perry
USPTO Deadlines
Next Deadline
1403 days remaining
Section 8 (6-Year) Declaration Due (Based on registration date 2023-08-29)
Due Date
August 29, 2029
Grace Period Ends
February 28, 2030
Additional deadlines exist. Contact your attorney for complete deadline information.
Application History
26 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Aug 29, 2023 | R.PR | A | REGISTERED-PRINCIPAL REGISTER | Loading... |
| Aug 29, 2023 | NRCC | E | NOTICE OF REGISTRATION CONFIRMATION EMAILED | Loading... |
| Jul 26, 2023 | SUNA | E | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED | Loading... |
| Jul 25, 2023 | CNPR | P | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | Loading... |
| Jul 24, 2023 | SUPC | I | STATEMENT OF USE PROCESSING COMPLETE | Loading... |
| Jul 24, 2023 | DPCC | D | DIVISIONAL PROCESSING COMPLETE | Loading... |
| Jul 20, 2023 | AITU | A | CASE ASSIGNED TO INTENT TO USE PARALEGAL | Loading... |
| Jun 29, 2023 | IUAF | S | USE AMENDMENT FILED | Loading... |
| Jun 29, 2023 | DRRR | I | DIVISIONAL REQUEST RECEIVED | Loading... |
| Jun 29, 2023 | ERTD | I | TEAS REQUEST TO DIVIDE RECEIVED | Loading... |
| Jun 29, 2023 | EEXT | I | SOU TEAS EXTENSION RECEIVED | Loading... |
| Jun 29, 2023 | EISU | I | TEAS STATEMENT OF USE RECEIVED | Loading... |
| Jan 3, 2023 | NOAM | E | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | Loading... |
| Nov 8, 2022 | NPUB | E | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | Loading... |
| Nov 8, 2022 | PUBO | A | PUBLISHED FOR OPPOSITION | Loading... |
| Oct 19, 2022 | NONP | E | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | Loading... |
| Oct 3, 2022 | CNSA | P | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| Sep 9, 2022 | TEME | I | TEAS/EMAIL CORRESPONDENCE ENTERED | Loading... |
| Sep 8, 2022 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Sep 8, 2022 | TROA | I | TEAS RESPONSE TO OFFICE ACTION RECEIVED | Loading... |
| Aug 15, 2022 | GNRT | F | NON-FINAL ACTION E-MAILED | Loading... |
| Aug 15, 2022 | GNRN | O | NOTIFICATION OF NON-FINAL ACTION E-MAILED | Loading... |
| Aug 15, 2022 | CNRT | R | NON-FINAL ACTION WRITTEN | Loading... |
| Aug 8, 2022 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Jul 19, 2022 | NWOS | I | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | Loading... |
| Jul 2, 2022 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 035
Operation of multimedia contact centers for others; Customer service management for others; Customer services, namely, operating contact centers to address multi-channel customer inquiries for others; Operation of multi-channel contact centers for others; Management of contact centers for others; Management of telephone call centers for others; Consulting services in the field of contact center operation and customer service interactions
First Use Anywhere:
Apr 1, 2023
First Use in Commerce:
Apr 1, 2023
Class 042
Software as a service (SAAS) and platform as a service (PAAS) services featuring software for use by customer service representatives in omni-channel customer interactions, namely, for receiving, answering, and placing voice calls, SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence; Software as a service (SAAS) and platform as a service (PAAS) services featuring customer relationship management software; Design and development of customized software for use by customer service representatives in omni-channel customer interactions; Software as a service (SAAS) and platform as a service (PAAS) services featuring software using artificial intelligence for use in contact centers and customer service interactions, namely, for receiving, answering, and sending SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence; Software as a service (SAAS) and platform as a service (PAAS) services featuring software for use in call center management, namely, for managing omni-channel customer interaction queues, tracking and managing employee scheduling and productivity, and connecting customer interactions to customer service representative; Software as a service (SAAS) and platform as a service (PAAS) services featuring software for managing customer service representatives, namely, for managing omni-channel customer interaction queues, tracking and managing employee scheduling and productivity, and connecting customer interactions to customer service representative; Software as a service (SAAS) and platform as a service (PAAS) services featuring computer software platforms for use in contact centers, customer relationship management, and customer service interactions, namely, for tracking customer information, interactions, and lead generation, and for receiving, answering, and placing voice calls, SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence
First Use Anywhere:
Apr 1, 2023
First Use in Commerce:
Apr 1, 2023
Additional Information
Pseudo Mark
NAVI CONNECTS
Classification
International Classes
035
042