GENESYS CLOUD EX

Serial Number 97855966
654

Registration Progress

Application Filed
Mar 24, 2023
Under Examination
Approved for Publication
Published for Opposition
Registered

Trademark Image

GENESYS CLOUD EX

Basic Information

Serial Number
97855966
Filing Date
March 24, 2023
Drawing Code
4

Status Summary

Current Status
Active
Status Code
654
Status Date
Dec 4, 2025
Application
Pending
Classes
035 042

Rights Holder

Genesys Cloud Services, Inc.

03
Address
1302 El Camino Real, Suite 300
Menlo Park, CA 94025

Ownership History

Genesys Cloud Services, Inc.

Original Applicant
03
Menlo Park, CA

Legal Representation

Attorney
Ryan P. Hiler

USPTO Deadlines

All Deadlines Cleared

All 1 deadline(s) have been cleared by subsequent events. No active deadlines at this time.

Application History

17 events
Date Code Type Description Documents
Dec 4, 2025 RCSC S REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Loading...
Jun 3, 2025 RCSC S REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Loading...
Feb 12, 2025 ASCK I ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Loading...
Jan 16, 2025 RCSC S REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Loading...
Feb 29, 2024 GNS3 O NOTIFICATION OF LETTER OF SUSPENSION E-MAILED Loading...
Feb 29, 2024 GNSL S LETTER OF SUSPENSION E-MAILED Loading...
Feb 29, 2024 CNSL R SUSPENSION LETTER WRITTEN Loading...
Feb 26, 2024 TEME I TEAS/EMAIL CORRESPONDENCE ENTERED Loading...
Feb 26, 2024 CRFA I CORRESPONDENCE RECEIVED IN LAW OFFICE Loading...
Feb 26, 2024 TROA I TEAS RESPONSE TO OFFICE ACTION RECEIVED Loading...
Nov 27, 2023 GNRN O NOTIFICATION OF NON-FINAL ACTION E-MAILED Loading...
Nov 27, 2023 GNRT F NON-FINAL ACTION E-MAILED Loading...
Nov 27, 2023 CNRT R NON-FINAL ACTION WRITTEN Loading...
Nov 20, 2023 DOCK D ASSIGNED TO EXAMINER Loading...
Aug 2, 2023 ASCK I ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Loading...
Apr 16, 2023 NWOS I NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Loading...
Mar 28, 2023 NWAP I NEW APPLICATION ENTERED Loading...

Detailed Classifications

Class 035
contact center workforce management services, namely, personnel management services; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion
First Use Anywhere: Feb 1, 2023
First Use in Commerce: Feb 1, 2023
Class 042
providing temporary use of non-downloadable software for use in developing interactive user interfaces for use in contact center management and contact centers; providing online non-downloadable cloud computing software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; consulting services in the field of design and customization of software for contact center management; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications

Classification

International Classes
035 042

Disclaimers

The following terms have been disclaimed and are not claimed as part of the trademark:
Specific Disclaimer
CLOUD