B

Business management consulting; business consultation in the nature of assessing companies' needs in the fields of organizational and individual change, management practices, and leadership skills

Providing a website featuring non-downloadable instructional videos and webcasts featuring instruction in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Providing a website featuring non-downloadable publications, namely, catalogs, guide booklets, participant journals, workbooks, handouts, instructional and teaching materials, facilitator guides and coaching guides in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Educational and training services, namely, conducting classes, seminars and programs in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; providing on-line and virtual training, namely, seminars, workshops, and self-paced instructional classes and lessons in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership