MOMENT OF SERVICE

Downloadable and recorded enterprise resource planning (ERP) software; downloadable enterprise resource planning (ERP) software; downloadable and recorded integrated suites of enterprise resource planning (ERP), enterprise asset management (EAM) and Service management software; downloadable and recorded enterprise software for customer relationship management in the field of enterprise resource planning (ERP); downloadable enterprise software for resource planning, asset management, business intelligence, service management, database management and integration business management; downloadable and recorded computer software for data analytics, customer relationship management in the field of enterprise resource planning (ERP); downloadable computer software for resource planning, asset management, business intelligence, service management, database management and integration business management intelligence; recorded computer software for resource planning, asset management, business intelligence, service management, database management and integration business management intelligence; computer software platforms, recorded and or downloadable, for database management, in the field of enterprise resource planning (ERP); downloadable and recorded computer software applications for use with mobile devices for resource planning, asset management, business intelligence, service management, database management and integration business management intelligence; downloadable mobile software applications for resource planning, asset management, business intelligence, service management, database management and integration business management intelligence; downloadable electronic publications, namely, manuals, booklets and pamphlets in the field of enterprise resource planning (ERP) software; data storage media, namely, blank tapes for storage of computer data; optical data media, namely, blank optical data carriers; blank USB flash drives; apparatus for recording data, namely, digital data recording media; computers; computer monitors; computer keyboards; document printers; scanners being image readers

Printed computer program manuals in the field of enterprise software; Printed matter, namely, magazines and journals in the field of enterprise software; printed manuals being handbooks, periodicals and publications being magazines, journals in the field of enterprise software; printed instructional and teaching material, except apparatus, in the field of enterprise software

Educational services being provision of workshops, teaching being courses of instruction and training all in the field of or relating to enterprise resource planning (ERP) software; Educational services being provision of workshops, teaching being courses of instruction and training all in the field of the use and operation of or relating to computer software; Electronic desktop publishing; Publication of educational materials; Publication of manuals; Arranging, conducting and organization of seminars, congresses, conferences, lectures, courses and workshops in the field of enterprise resource planning (ERP); educational services, namely, providing instruction services in the field of enterprise resource planning (ERP)

Software as a service (SaaS) featuring enterprise software for use in resource planning, asset management, business intelligence, service management database management and integration of business intelligence; Platform as a service (PaaS) featuring enterprise computer software platforms for use in resource planning, asset management, business intelligence, service management, database management and integration business management intelligence; Hosting platforms on the Internet, namely, hosting the website platforms of others; provision of online nondownloadable software in the nature of being an application service provider (ASP) featuring software for use in database management; Technical support services relating to computer software and applications, namely, troubleshooting of computer software problems and computer software application problems; Design, maintenance, rental and updating of computer software for use in resource planning, asset management, business intelligence, service management, database management and integration of business intelligence; computer software design, development and programming services for others; computer software technical support services in the nature of troubleshooting of computer software problems; Installation, repair and maintenance of software; providing temporary use of online, non-downloadable computer software applications and software tools for use in database management; providing temporary use of online non-downloadable software for use in database management; computer software consulting services; consultancy and information services relating to the design, programming and maintenance of computer software; consultancy and information services relating to the installation, repair and maintenance of computer software; consultancy and information services relating to the design, rental and updating of computer software for use in resource planning, asset management, business intelligence, service management, database management and integration of business intelligence; rental of computer software for database management and resource planning; leasing being rental of computer software for database management and resource planning