Downloadable computer software and programs for use in maintaining and achieving customer relationships, establishing corporate and retail identity and brand management strategy, namely, creating and designing visual identifiers and interactive communications programs; downloadable computer programs and software for use in creating business marketing plans, advertising strategy, market research and market studies; downloadable computer software and programs for conducting marketing and business research, studies and opinion polls in the fields of financial services, banking, securities, asset management and insurance; downloadable computer programs and software for use in management and marketing consultancy provided to the financial services, banking securities, asset management and insurance industries; downloadable computer programs and software for providing consultancy and advisory services relating to the financial services, banking, securities asset management and insurance industries, financial modeling and risk management, namely, creating risk analytics, spreadsheets, charts and quantification of performance, risk and projected outcomes; downloadable computer software and programs for use in actuarial services and insurance actuarial services, namely, for computing insurance premium rates, dividends and financial risks based on statistics

Printed matter and printed publications, namely, instructional and teaching materials, magazines, journals, news bulletins, newsletters, manuals, books and booklets in the fields of business services, financial services, marketing, banking, securities, asset management, actuarial and insurance industries, and risk management

Business services, namely, business administrative consulting; personnel management; customer relationship management; business advisory services in the areas of business risk, strategy and human capital; business management consulting services, namely, expert analysis and management consulting in business risk management, risk assessment, risk modeling, economics, market research, market studies and market intelligence; advisory services relating to business management and business operations, namely, offering advice and solutions in the fields of risk assessment, risk management and human capital; arranging and conducting business conferences in the fields of insurance and reinsurance, business risk, strategy and human capital; data management services for use in claims management, claims accounting preparation and litigation support for use by insurers and professionals in the fields of insurance, reinsurance, health care and finance; business consulting in the fields of insurance, reinsurance, health care and finance; human resources consulting; human capital management outsourcing and business management outsourcing services; consulting services in the cost and payment management of health care; outsourcing services in the fields of health care, retirement, absence management and human resources; merger and acquisition consultation; human resources consultation in the fields of employee engagement and management, employee incentive award programs, administration of executive remuneration programs in the nature of salary structures, benefit programs, incentive programs and pension plans, business leadership development, and human resources effectiveness; business consulting services in the field of business transformation and organizational change management, business consulting in the fields of marketing, sales, brand strategy and design, namely, promoting the brands, goods and services of others, and brand concept and brand development services for corporate clients; economic consulting in the field of business strategy, namely, economic forecasting and analysis; business marketing consulting services; consulting on advertising strategy; marketing and business research; conducting marketing and business studies and opinion polls in the fields of financial services, banking, securities, asset management and insurance; business management consultancy, marketing consultancy provided to the financial services, banking securities, asset management and insurance industries; conducting trade shows and business conferences in the fields of business services, financial services, marketing, banking, securities, asset management, actuarial and insurance industries; business risk management, namely, quantification of business performance, risk and projected outcomes; business consultancy and advisory services relating to the financial services, banking, securities asset management and insurance industries, namely, evaluating, measuring and developing corporate strategy, structure, and investment and growth opportunities; preparation of financial reports

Financial services, namely, financial research, analysis and information services in the areas of business risk, strategy and human capital; financial consulting in the areas of business risk, strategy and human capital; insurance services, namely, insurance and reinsurance brokerage services, financial risk assessment and analysis services, financial risk management services, insurance claims administration and financial catastrophe and risk modeling for insurance purposes; capital market investment consultation relating to insurance and reinsurance solutions, namely, alternative risk transfer insurance and insurance-linked securities; consulting in the field of the administration of employee health care benefit plans and employee welfare benefits plans concerning insurance and finance; consulting in the field of institutional investing and portfolio management, namely, investment consultation and financial asset management; financial advisory services in the field of human resources, namely, providing information in the field of employee financial benefit plans; actuarial services, namely, actuarial modeling services in the fields of finance, insurance and reinsurance; financial consulting in the fields of mergers and acquisitions, wealth and asset management and risk management; claims administration for use by insurers and professionals in the fields of insurance, reinsurance, health care and finance; financial modeling, namely, performing calculations pertaining to investment returns, investment risk, and/or corporate performance

Education services in the nature of conducting seminars, courses, workshops, and meetings for educational purposes in the fields of business services, financial services, marketing, banking, securities, asset management, actuarial and insurance industries

Computer programming services, computer software development services, all provided to the business services, financial services, marketing, banking, securities, asset management, actuarial and insurance industries; development of data processing programs by order of third parties in the fields of business services, financial services, banking, securities, asset management, actuarial and insurance industries; providing on-line non-downloadable computer software and programs for use in maintaining and achieving customer relationships, establishing corporate and retail identity and brand management strategy, namely, creating and designing visual identifiers and interactive communications programs; providing on-line non-downloadable computer programs and software for use in creating business marketing plans, advertising strategy, market research and market studies; providing on-line non-downloadable computer software and programs for conducting marketing and business research, studies and opinion polls in the fields of financial services, banking, securities, asset management and insurance; providing on-line non-downloadable computer programs and software for use in management and marketing consultancy provided to the financial services, banking securities, asset management and insurance industries; providing on-line non-downloadable computer programs and software for providing consultancy and advisory services relating to the financial services, banking, securities asset management and insurance industries, financial modeling and risk management, namely, creating risk analytics, spreadsheets, charts and quantification of performance, risk and projected outcomes; providing on-line non-downloadable computer software and programs for use in actuarial services and insurance actuarial services, namely, for computing insurance premium rates, dividends and financial risks based on statistics