Legal Representation
Attorney
Steven J. Laureanti
USPTO Deadlines
Next Deadline
In Grace Period
Section 8 Declaration Due (Principal Register) (Based on registration date 20190806)
Due Date
August 06, 2025
Grace Period Ends
February 06, 2026
Additional deadlines exist. Contact your attorney for complete deadline information.
Application History
17 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Aug 21, 2025 | PR23 | O | POST REGISTRATION ACTION MAILED - SEC. 8 & 15 | Loading... |
| Aug 20, 2025 | APRE | A | CASE ASSIGNED TO POST REGISTRATION PARALEGAL | Loading... |
| Apr 14, 2025 | E815 | I | TEAS SECTION 8 & 15 RECEIVED | Loading... |
| Aug 6, 2024 | REM1 | E | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED | Loading... |
| Aug 6, 2019 | R.PR | A | REGISTERED-PRINCIPAL REGISTER | Loading... |
| May 21, 2019 | NPUB | E | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | Loading... |
| May 21, 2019 | PUBO | A | PUBLISHED FOR OPPOSITION | Loading... |
| May 1, 2019 | NONP | E | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | Loading... |
| Apr 12, 2019 | ALIE | A | ASSIGNED TO LIE | Loading... |
| Mar 20, 2019 | CNSA | O | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| Mar 20, 2019 | XAEC | I | EXAMINER'S AMENDMENT ENTERED | Loading... |
| Mar 20, 2019 | GNEN | O | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | Loading... |
| Mar 20, 2019 | GNEA | F | EXAMINERS AMENDMENT E-MAILED | Loading... |
| Mar 20, 2019 | CNEA | R | EXAMINERS AMENDMENT -WRITTEN | Loading... |
| Mar 19, 2019 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Mar 12, 2019 | NWOS | I | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | Loading... |
| Feb 23, 2019 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 009
Downloadable computer software for use in customer relationship management (CRM); Downloadable computer software for the automatic organization and management of customer relationship management information; Downloadable computer software for artificial intelligence data analytics in customer relationship management workflows and customer experience tracking; Downloadable computer software for machine learning and natural language processing to provide automated workflows in customer relationship management
First Use Anywhere:
Nov 14, 2016
First Use in Commerce:
Feb 7, 2018
Class 035
Business quality management services for establishing customer relationship management systems and determining business means for implementing those systems to improve customer satisfaction; and Business assistance services, namely, assisting businesses with improving customer outcomes and satisfaction through the use of telecommunication devices and computer networks with automated interaction and data feedback, monitoring, and customization capacity
First Use Anywhere:
Nov 14, 2016
First Use in Commerce:
Feb 7, 2018
Class 042
Providing temporary use of online non-downloadable artificial intelligence and machine learning software for use in customer relationship management (CRM) software and the automated management of CRM software; Cloud computing featuring software for use in artificial intelligence data analytics and machine learning processes for use in customer relations management; and Implementation of software for automatic tracking and managing topics related to customer management
First Use Anywhere:
Nov 14, 2016
First Use in Commerce:
Feb 7, 2018
Additional Information
Pseudo Mark
NEXT STEP
Classification
International Classes
009
035
042