Software as a service (SAAS) services, namely, hosting software for use by others for use by the retail and franchise industries for managing a variety of business and retail and franchise system financial transactions and operations, namely, management of franchises, retail outlets, communication, financial reporting, document delivery, supply chain management, help desk, support functions, marketing and sales lead management, for use by the franchise industry for managing a variety of business and related financial transactions and operations, namely, point of sales system, customer lead generation management, customer service and relationship management, business financial reporting, product and service delivery management, credit card clearing and retail store management; Software as a service (SAAS) services, namely, hosting software for use by others for use by the retail and franchise industries for managing electronic databases recorded on computer media, featuring directories of membership databases of franchise stores and service companies, for use in instant and real time transmission of data, text, images, audio and video via global and local computer networks, wireless mobile devices and the internet, for use in real time electronic messaging and real time wireless digital messaging