Legal Representation
Attorney
Naresh Kilaru
USPTO Deadlines
Next Deadline
482 days remaining
Section 8 & 9 (10-Year) Renewal Due (Based on registration date 2016-11-29)
Due Date
November 29, 2026
Grace Period Ends
May 29, 2027
Application History
38 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| May 2, 2023 | NA85 | E | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED | Loading... |
| May 2, 2023 | C15A | O | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. | Loading... |
| May 2, 2023 | APRE | A | CASE ASSIGNED TO POST REGISTRATION PARALEGAL | Loading... |
| Oct 21, 2022 | E815 | I | TEAS SECTION 8 & 15 RECEIVED | Loading... |
| Nov 29, 2021 | REM1 | E | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED | Loading... |
| Nov 29, 2016 | R.PR | A | REGISTERED-PRINCIPAL REGISTER | Loading... |
| Oct 25, 2016 | SUNA | E | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED | Loading... |
| Oct 23, 2016 | CNPR | P | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | Loading... |
| Oct 4, 2016 | SUPC | I | STATEMENT OF USE PROCESSING COMPLETE | Loading... |
| Oct 4, 2016 | AITU | A | CASE ASSIGNED TO INTENT TO USE PARALEGAL | Loading... |
| Sep 19, 2016 | IUAF | S | USE AMENDMENT FILED | Loading... |
| Sep 19, 2016 | EISU | I | TEAS STATEMENT OF USE RECEIVED | Loading... |
| Mar 18, 2016 | EXRA | E | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | Loading... |
| Mar 16, 2016 | EX1G | S | SOU EXTENSION 1 GRANTED | Loading... |
| Mar 16, 2016 | EXT1 | S | SOU EXTENSION 1 FILED | Loading... |
| Mar 16, 2016 | EEXT | I | SOU TEAS EXTENSION RECEIVED | Loading... |
| Sep 22, 2015 | NOAM | E | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | Loading... |
| Jul 28, 2015 | NPUB | E | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | Loading... |
| Jul 28, 2015 | PUBO | A | PUBLISHED FOR OPPOSITION | Loading... |
| Jul 8, 2015 | NONP | E | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | Loading... |
| Jun 19, 2015 | PREV | O | LAW OFFICE PUBLICATION REVIEW COMPLETED | Loading... |
| Jun 18, 2015 | ALIE | A | ASSIGNED TO LIE | Loading... |
| Jun 8, 2015 | ALIE | A | ASSIGNED TO LIE | Loading... |
| May 19, 2015 | XAEC | I | EXAMINER'S AMENDMENT ENTERED | Loading... |
| May 19, 2015 | GNEN | O | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | Loading... |
| May 19, 2015 | GNEA | O | EXAMINERS AMENDMENT E-MAILED | Loading... |
| May 19, 2015 | CNSA | P | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| May 19, 2015 | CNEA | R | EXAMINERS AMENDMENT -WRITTEN | Loading... |
| May 9, 2015 | TEME | I | TEAS/EMAIL CORRESPONDENCE ENTERED | Loading... |
| May 8, 2015 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| May 8, 2015 | TROA | I | TEAS RESPONSE TO OFFICE ACTION RECEIVED | Loading... |
| Nov 10, 2014 | GNRN | O | NOTIFICATION OF NON-FINAL ACTION E-MAILED | Loading... |
| Nov 10, 2014 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Nov 10, 2014 | GNRT | F | NON-FINAL ACTION E-MAILED | Loading... |
| Nov 10, 2014 | CNRT | R | NON-FINAL ACTION WRITTEN | Loading... |
| Aug 6, 2014 | MDSC | E | NOTICE OF DESIGN SEARCH CODE E-MAILED | Loading... |
| Aug 5, 2014 | NWOS | I | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | Loading... |
| Jul 31, 2014 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 009
Computer software for use in the field of call center operations, namely, software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; computer software for use in the field of call center operations, namely, software for managing, tracking and reporting customer calls and inquiries; computer software for use in the field of call center operations, namely, software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; computer software for use in the field of call center operations, namely, software for enabling communication between call center managers and agents; computer software for use in the field of call center operations, namely, software for routing callers across multiple sites and multiple call center technologies; computer software for use in the field of call center operations, namely, software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; computer software for use in the field of call center operations, namely, software for disseminating customer service messages to customers via SMS, email, telephone, and other electronic means
First Use Anywhere:
Jul 1, 2014
First Use in Commerce:
Jul 1, 2014
Class 016
Printed matter and printed publications, namely, brochures, white papers, newsletters, reports, books, journals, and magazines relating to computers, computer programs, computer hardware, computer software, data processing, and information technology infrastructure systems
First Use Anywhere:
Jul 1, 2015
First Use in Commerce:
Jul 1, 2014
Class 035
Business consulting services related to information technology, systems management and integration, product development and support, and software engineering; business consultancy services
First Use Anywhere:
Jul 1, 2014
First Use in Commerce:
Jul 1, 2014
Class 042
Software as a service (SAAS) services featuring software in the field of call center management for operating and managing call centers; software as a service (SAAS) services featuring software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; software as a service (SAAS) services featuring software for managing, tracking and reporting customer calls and inquiries; software as a service (SAAS) services featuring software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; software as a service (SAAS) services featuring software for enabling communication between call center managers and agents; software as a service (SAAS) services featuring software for routing callers across multiple sites and multiple call center technologies; software as a service (SAAS) services featuring software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; software as a service (SAAS) services featuring software for disseminating customer service messages to customers via SMS, email, telephone, and other electronic means
First Use Anywhere:
Jul 1, 2014
First Use in Commerce:
Jul 1, 2014
Additional Information
Design Mark
The mark consists of a geometric shape in orange and blue appearing to the left of the word "assistedge", where "assist" is blue and "edge" is orange.
Color Claim
The color(s) blue and orange is/are claimed as a feature of the mark.
Classification
International Classes
009
016
035
042