Legal Representation
Attorney
JENNIFER A. VAN KIRK
USPTO Deadlines
Application History
11 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| May 28, 2014 | MAB2 | O | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND | Loading... |
| May 28, 2014 | ABN2 | O | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | Loading... |
| Oct 30, 2013 | GNRN | O | NOTIFICATION OF NON-FINAL ACTION E-MAILED | Loading... |
| Oct 30, 2013 | GNRT | F | NON-FINAL ACTION E-MAILED | Loading... |
| Oct 30, 2013 | CNRT | R | NON-FINAL ACTION WRITTEN | Loading... |
| Oct 28, 2013 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Oct 11, 2013 | AMPX | O | PRELIMINARY/VOLUNTARY AMENDMENT - ENTERED | Loading... |
| Oct 9, 2013 | ALIE | A | ASSIGNED TO LIE | Loading... |
| Oct 8, 2013 | PARI | I | TEAS VOLUNTARY AMENDMENT RECEIVED | Loading... |
| Oct 3, 2013 | NWOS | I | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | Loading... |
| Sep 28, 2013 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 009
COMPUTER HARDWARE; COMPUTER HARDWARE AND SOFTWARE FOR DIGITAL RECORDING OF VOICE, VIDEO, RADIO, VOIP, EMAIL, INSTANT MESSAGING, SOCIAL MEDIA INTERACTIONS, TEXT MESSAGES, ACCESSING THE WORLDWIDE WEB, ACCESSING INTRANET AND ACCESSING WIRELESS AND OTHER MULTIMEDIA COMMUNICATION, TRANSMITTED OVER TELECOMMUNICATION EQUIPMENT AND NETWORKS; COMPUTERIZED HARDWARE AND SOFTWARE USED TO CAPTURE VIDEO, VOICE AND DATA INFORMATION AND META-DATA CAPTURE, SIGNAL PROCESSING, SIGNAL ANALYSIS, ALARMS, STORAGE, ARCHIVING AND DISSEMINATION; COMPUTER APPLICATION SOFTWARE FOR DATA MANAGEMENT, ANALYSIS, INTERPRETATION, IDENTIFICATION, REPORTING, AND DECISION SUPPORT RELATED TO RECORDED AND NON-RECORDED VOICE, VIDEO, RADIO, VOIP, EMAIL, INSTANT MESSAGING, SOCIAL MEDIA INTERACTIONS, TEXT MESSAGES, WORLDWIDE WEB, INTRANET, SCREEN, WIRELESS AND OTHER UNSTRUCTURED MULTIMEDIA INTERACTIONS; COMPUTER APPLICATION SOFTWARE FOR CALL CENTER PERFORMANCE OPTIMIZATION, CALL CENTER QUALITY MONITORING, ENTERPRISE BUSINESS INTERACTIONS ANALYTICS, PUBLIC SAFETY AND TRANSPORTATION COMMAND AND CONTROL, SCENARIO RECONSTRUCTION AND INVESTIGATION, SECURITY MANAGEMENT, SECURITY SURVEILLANCE AND REAL-TIME THREAT DETECTION, ALARM ANALYSIS AND MANAGEMENT, LAWFUL INTERCEPTION AND INTELLIGENCE SYSTEMS, AND FINANCIAL CRIME, RISK, AND COMPLIANCE; COMPUTER APPLICATION SOFTWARE FOR DATA MANAGEMENT, AND ANALYSIS INTERPRETATION IDENTIFICATION REAL-TIME ANALYTICS, DECISION-MAKING, AGENT GUIDANCE, AND PROCESS AUTOMATION, REPORTING AND DECISION SUPPORT RELATED TO RECORDED AND NON-RECORDED OF VOICE, VIDEO, RADIO, VOIP, EMAIL, INSTANT MESSAGING, SOCIAL MEDIA INTERACTIONS, TEXT MESSAGES, WORLDWIDE WEB, INTRANET, SCREEN, WIRELESS AND OTHER UNSTRUCTURED MULTIMEDIA INTERACTIONS FOR CONTACT CENTER OPERATIONAL EFFICIENCY, CUSTOMER EXPERIENCE MANAGEMENT, IMPROVING SALES AND MARKETING EFFECTIVENESS, AND REDUCING CUSTOMER CHURN; TELECOMMUNICATION EQUIPMENT, NAMELY, AUDIO AND CALL RECORDING AND LOGGING EQUIPMENT, TRUNKED RADIO EQUIPMENT, AND TELECOMMUNICATIONS HARDWARE AND SOFTWARE FOR MONITORING AND STORING VOICE, VIDEO AND DATA
First Use Anywhere:
0
First Use in Commerce:
0
Class 042
COMPUTER SOFTWARE AS A SERVICE (SAAS) FOR DIGITAL RECORDING OF VOICE, VIDEO, RADIO, VOIP, EMAIL, INSTANT MESSAGING, SOCIAL MEDIA INTERACTIONS, TEXT MESSAGES, ACCESSING THE WORLDWIDE WEB, ACCESSING INTRANET AND ACCESSING WIRELESS AND OTHER MULTIMEDIA COMMUNICATION, TRANSMITTED OVER TELECOMMUNICATION EQUIPMENT AND NETWORKS; COMPUTERIZED SOFTWARE AS A SERVICE USED TO CAPTURE VIDEO, VOICE AND DATA INFORMATION AND META-DATA CAPTURE, SIGNAL PROCESSING, SIGNAL ANALYSIS, ALARMS, STORAGE, ARCHIVING AND DISSEMINATION; COMPUTER APPLICATION SOFTWARE AS A SERVICE FOR DATA MANAGEMENT, ANALYSIS, INTERPRETATION, IDENTIFICATION, REPORTING, AND DECISION SUPPORT RELATED TO RECORDED AND NON-RECORDED VOICE, VIDEO, RADIO, VOIP, EMAIL, INSTANT MESSAGING, SOCIAL MEDIA INTERACTIONS, TEXT MESSAGES, WORLDWIDE WEB, INTRANET, SCREEN, WIRELESS AND OTHER UNSTRUCTURED MULTIMEDIA INTERACTIONS; COMPUTER APPLICATION SOFTWARE AS A SERVICE FOR CALL CENTER PERFORMANCE OPTIMIZATION, CALL CENTER QUALITY MONITORING, ENTERPRISE BUSINESS INTERACTIONS ANALYTICS, PUBLIC SAFETY AND TRANSPORTATION COMMAND AND CONTROL, SCENARIO RECONSTRUCTION AND INVESTIGATION, SECURITY MANAGEMENT, SECURITY SURVEILLANCE AND REAL-TIME THREAT DETECTION, ALARM ANALYSIS AND MANAGEMENT, LAWFUL INTERCEPTION AND INTELLIGENCE SYSTEMS, AND FINANCIAL CRIME, RISK, AND COMPLIANCE; COMPUTER APPLICATION SOFTWARE AS A SERVICE FOR DATA MANAGEMENT, AND ANALYSIS INTERPRETATION IDENTIFICATION REAL-TIME ANALYTICS, DECISION-MAKING, AGENT GUIDANCE, AND PROCESS AUTOMATION, REPORTING AND DECISION SUPPORT RELATED TO RECORDED AND NON-RECORDED OF VOICE, VIDEO, RADIO, VOIP, EMAIL, INSTANT MESSAGING, SOCIAL MEDIA INTERACTIONS, TEXT MESSAGES, WORLDWIDE WEB, INTRANET, SCREEN, WIRELESS AND OTHER UNSTRUCTURED MULTIMEDIA INTERACTIONS FOR CONTACT CENTER OPERATIONAL EFFICIENCY, CUSTOMER EXPERIENCE MANAGEMENT, IMPROVING SALES AND MARKETING EFFECTIVENESS, AND REDUCING CUSTOMER CHURN; COMPUTER SERVICES, NAMELY, CUSTOMIZATION, CONSULTING AND INTEGRATION OF COMPUTER HARDWARE, TELECOMMUNICATION EQUIPMENT, NAMELY, AUDIO AND CALL RECORDING AND LOGGING EQUIPMENT, TRUNKED RADIO EQUIPMENT, AND TELECOMMUNICATIONS HARDWARE AND COMPUTER SOFTWARE AND COMPUTER SOFTWARE AS A SERVICE FOR MONITORING AND STORING VOICE, VIDEO AND DATA
First Use Anywhere:
0
First Use in Commerce:
0
Classification
International Classes
009
042