HUMAN INFORMATION

Computer software that automates the processing of unstructured, semi-structured and structured information and data, namely, computer software used for management of information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages, and for identifying concepts and topics contained in such information; computer software that analyzes concepts contained in information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages and for creating summaries of that information based on the concepts identified; computer software for integrating the physical and virtual worlds, namely, downloadable software in the nature of a mobile application for image, symbol, object and pattern recognition, for connecting computer network users, for sending and receiving messages, playing videos, obtaining targeted advertising and online coupons, locating people, comparing products, and for identifying, analyzing, and connecting concepts and topics contained in such images, symbols, objects and patterns with information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages; computer software for creating and inserting metatags into documents and information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages to facilitate operation of search engine software; computer software for creating and inserting hyperlinks and metatags connecting conceptually or topically related documents and information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages; computer database software for creating, maintaining, and updating databases containing information stored in e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages; computer database searching software that allows users to search and retrieve information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages; computer software for analyzing and generating summaries of information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages; computer software that creates, updates and maintains profiles of users of local, wide-area, and global computer networks and delivers information from databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages based on those profiles; computer software that transmits information from computer network servers, intranet and the Internet to desktop computers, mobile telephones, personal digital assistants, and portable digital communication devices; computer software that creates, updates and maintains customized portal sites for users of local, wide-area and global computer networks; computer software for customer relationship management, namely, for receiving customer inquiries via telephone and e-mail, automatically identifying concepts and topics contained in those inquiries, automatically generating a response to those inquiries, and forwarding those inquiries to an appropriate technical advisor; computer software for human resources management, namely, for receiving employee inquiries via telephone and e-mail, automatically identifying concepts and topics contained in those inquiries, and automatically generating a response to those inquiries; speech recognition computer software; text recognition computer software; image recognition computer software; computer operating system software; computer software for use in data retrieval, management and delivery in knowledge management, new media, customer relationship management, online and off-line publishing and ecommerce computer software applications; computer software for providing on-line and off-line navigation of the global computer information network and for running web-site searches; computer software for performing concept matching, namely, searching data and returning references to documents that are conceptually related to the content identified as the initial reference; computer software used to retrieve information about current events, business, and sports from databases, Internet, intranets and other computer networks and transmitting the same to users via computer data networks, mobile telephones, personal digital assistants, and portable digital communication devices; computer software used to develop computer programs for managing multimedia content, customer service, on-line and off-line publishing and electronic commerce; computer software for creating, maintaining and updating software agents that automatically and systematically conduct searches of databases, intranets and the Internet; computer search engine software; computer software used for conducting standard ten searches; computer programs that allow other computer programs to adapt their behavior according to a user's instructions or responses by personalizing and profiling for individual end-users the retrieval, management, and delivery of data in knowledge management, new media, customer relationship management, and e-commerce computer software applications; computer software used to create and manage Internet and intranet portal sites; computer software for management and processing of electronic commerce transactions; computer software for e-mail management; computer software that alerts users of computer networks to the existence of and contact information for other users with common interests; software for analyzing data contained in e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages

Providing multiple user access to the Internet, intranets and computer networks; telecommunication services, namely, transmitting information stored on a database, computer network, intranet or the Internet to mobile telephones and other handheld digital devices; providing access to computer databases

Consultancy, design, analysis, development and implementation services relating to computer software and computer programs; maintenance and updating of computer software and computer programs; providing search engines for obtaining, maintaining and delivering data from a database, on a global computer network or to a mobile telephone or to a personal digital apparatus and other handheld digital devices or to desktop computers; computer services, namely, providing a website featuring temporary use of online non-downloadable computer software for searching, retrieving, profiling, managing, sorting, selecting and/or storing image, symbol, object and pattern recognition, connecting computer network users, sending and receiving messages, playing videos, obtaining targeted advertising and online coupons, locating people, comparing products, and identifying, analyzing, and connecting concepts and topics contained in such images, symbols, objects and patterns with information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages; computer services, namely design, development, customisation, implementation and maintenance services for on-line non-downloadable navigation software and computer programs for creating and inserting hyperlinks and metatags for connecting conceptually or topically related documents, images and information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages; computer services, namely design, development, customisation, implementation and maintenance services for on-line non-downloadable navigation software and computer programs for creating, updating, and maintaining profiles of users of local, wide-area, and global computer networks and delivering information from databases, e-mail archives, document management systems, multimedia files, intranet sites, and Internet sites based on those profiles; computer services, namely design, development, customisation, implementation and maintenance services for on-line nondownloadable navigation software and computer programs for transmitting information from computer network servers, intranet and the Internet to desktop computers, mobile telephones, personal digital assistants, and portable digital communication devices; computer services, namely, providing temporary use of online non-downloadable computer software for creating, updating, and maintaining customized portal sites for users of local, wide-area and global computer networks; computer services, namely, providing temporary use of on-line non-downloadable speech recognition computer software; computer services, namely, providing temporary use of on-line non-downloadable text recognition computer software; computer services, namely, providing temporary use of on-line non-downloadable image recognition computer software; computer services, namely, providing a website featuring temporary use of online non-downloadable computer software for performing concept matching, namely, searching data and returning references to the user that are conceptually related to the content identified as the initial reference, retrieving information about current events, business, and sports from databases, Internet, intranets and other computer networks and transmitting the same to users via computer data networks, mobile telephones, personal digital assistants, and portable digital communication devices; technical support services and computer software consultancy services, namely, troubleshooting of computer software for alerting users of computer networks to the existence of and contact information for other users with common interests; computer services, namely, providing temporary use of online non-downloadable computer software for analyzing data contained in e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages