CUSTOMER INTERACTION ANALYTICS

Serial Number 85174465
602

Registration Progress

Application Filed
Nov 11, 2010
Under Examination
Approved for Publication
Published for Opposition
Registered

Trademark Image

CUSTOMER INTERACTION ANALYTICS

Basic Information

Serial Number
85174465
Filing Date
November 11, 2010
Abandonment Date
April 18, 2012
Drawing Code
4000

Status Summary

Current Status
Inactive
Status Code
602
Status Date
May 19, 2012
Classes
009 035 042

Rights Holder

Verint Systems Inc.

03
Address
330 South Service Road
Melville, NY 11747

Ownership History

Verint Systems Inc.

Original Applicant
03
Melville, NY

Legal Representation

Attorney
Patricia L. Werner

USPTO Deadlines

All Deadlines Cleared

All 3 deadline(s) have been cleared by subsequent events. No active deadlines at this time.

Application History

17 events
Date Code Type Description Documents
Dec 11, 2013 ASCK I ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Loading...
May 21, 2012 MAB2 O ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND Loading...
May 19, 2012 ABN2 O ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE Loading...
Oct 17, 2011 CNFR R FINAL REFUSAL WRITTEN Loading...
Oct 17, 2011 GNFR O FINAL REFUSAL E-MAILED Loading...
Oct 17, 2011 GNFN O NOTIFICATION OF FINAL REFUSAL EMAILED Loading...
Sep 15, 2011 CRFA I CORRESPONDENCE RECEIVED IN LAW OFFICE Loading...
Sep 15, 2011 TEME I TEAS/EMAIL CORRESPONDENCE ENTERED Loading...
Aug 30, 2011 ALIE A ASSIGNED TO LIE Loading...
Aug 25, 2011 TROA I TEAS RESPONSE TO OFFICE ACTION RECEIVED Loading...
May 4, 2011 ASCK I ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Loading...
Mar 2, 2011 CNRT R NON-FINAL ACTION WRITTEN Loading...
Mar 2, 2011 GNRT F NON-FINAL ACTION E-MAILED Loading...
Mar 2, 2011 GNRN O NOTIFICATION OF NON-FINAL ACTION E-MAILED Loading...
Feb 22, 2011 DOCK D ASSIGNED TO EXAMINER Loading...
Nov 16, 2010 NWOS I NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Loading...
Nov 15, 2010 NWAP I NEW APPLICATION ENTERED Loading...

Detailed Classifications

Class 009
Computer software for recording, searching or analyzing structured or unstructured speech, text or data communications for the purpose of analysis of customer service, experiences, opinions, behavior or other business trends
First Use Anywhere: 0
First Use in Commerce: 0
Class 035
business consultation services in the field of customer service, experiences, opinions, behavior or other business trends
First Use Anywhere: 0
First Use in Commerce: 0
Class 042
computer services for the installation, integration, and customization of computer software and for the technical support of computer software, namely, troubleshooting of computer software problems; all of the foregoing for computer software in the field of customer service, experiences, opinions, behavior or other business trends
First Use Anywhere: 0
First Use in Commerce: 0

Classification

International Classes
009 035 042