CUSTOMER CONVERSATION MANAGEMENT

Serial Number 78374392
602

Registration Progress

Application Filed
Feb 26, 2004
Under Examination
Approved for Publication
Published for Opposition
Registered

Trademark Image

CUSTOMER CONVERSATION MANAGEMENT

Basic Information

Serial Number
78374392
Filing Date
February 26, 2004
Abandonment Date
March 31, 2005
Drawing Code
4000

Status Summary

Current Status
Inactive
Status Code
602
Status Date
Apr 29, 2005
Classes
009 042

Rights Holder

Unveil Technologies, Inc.

03
Address
400 Fifth Avenue
Waltham, MA 02451

Ownership History

Unveil Technologies, Inc.

Original Applicant
03
Waltham, MA

Legal Representation

Attorney
Debra S. Serota

USPTO Deadlines

No Upcoming Deadlines

No upcoming deadlines found for this trademark.

Application History

6 events
Date Code Type Description Documents
Apr 30, 2005 MAB2 O ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND Loading...
Apr 29, 2005 ABN2 O ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE Loading...
Sep 30, 2004 CNRT F NON-FINAL ACTION MAILED Loading...
Sep 29, 2004 CNRT R NON-FINAL ACTION WRITTEN Loading...
Sep 15, 2004 DOCK D ASSIGNED TO EXAMINER Loading...
Mar 12, 2004 NWAP I NEW APPLICATION ENTERED Loading...

Detailed Classifications

Class 009
Computer software using advanced natural language processing and speech recognition algorithms to enable complex and concept-based interactions, over both voice and text-based networks, between users and computer systems; computer software for natural language processing and conceptual mapping; computer search engine software using advanced natural language processing algorithms to glean concepts from text and enable concept-based searching; software for routing and handling customer calls by call and contact centers
First Use Anywhere: 0
First Use in Commerce: 0
Class 042
Developing and programming for others customized computer software using natural language processing and speech recognition, enabling complex, concept-based interactions over both voice and text-based networks; developing and programming customized computer software for others for natural language processing and conceptual mapping
First Use Anywhere: 0
First Use in Commerce: 0

Classification

International Classes
009 042