Legal Representation
Attorney
Bill D. Wiese
USPTO Deadlines
Application History
3 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Nov 26, 2001 | ABN2 | O | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | Loading... |
| Mar 22, 2001 | CNRT | F | NON-FINAL ACTION MAILED | Loading... |
| Mar 19, 2001 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
Detailed Classifications
Class 042
Providing computer services via a global computer network, namely hosting web-based applications for providing skill-based routing of customer communication to customer service agents via telephone, web interaction, voice over ip, unified messaging, and e-mail messaging; providing back -end management and reports on queue flows, service levels, and network utilization for voice, video, data, and all other media types; providing electronic mail services via a global computer network; namely, hosting web-based e-mail applications' providing customer interaction for sales, marketing, and informal help desk operation, delivered using voice and/or video medium; and providing conferencing services via a global computer network.
First Use Anywhere:
Aug 10, 1999
First Use in Commerce:
Aug 10, 1999
Additional Information
Pseudo Mark
P VOICE
Classification
International Classes
042