Legal Representation
Attorney
Timothy H. Hiebert
USPTO Deadlines
Application History
14 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| May 28, 2004 | ABN6 | S | ABANDONMENT - NO USE STATEMENT FILED | Loading... |
| May 21, 2004 | CFIT | O | CASE FILE IN TICRS | Loading... |
| Jul 8, 2003 | NOAM | O | NOA MAILED - SOU REQUIRED FROM APPLICANT | Loading... |
| Apr 15, 2003 | PUBO | A | PUBLISHED FOR OPPOSITION | Loading... |
| Mar 26, 2003 | NPUB | O | NOTICE OF PUBLICATION | Loading... |
| Jul 15, 2002 | CNSA | P | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| Jul 5, 2002 | 1.BA | I | Sec. 1(B) CLAIM ADDED | Loading... |
| Jul 5, 2002 | 1.AD | I | SEC. 1(A) CLAIM DELETED | Loading... |
| Jun 24, 2002 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Jun 24, 2002 | I | PAPER RECEIVED | Loading... | |
| Jan 9, 2002 | CNRT | O | NON-FINAL ACTION MAILED | Loading... |
| Sep 14, 2001 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Mar 13, 2001 | CNRT | F | NON-FINAL ACTION MAILED | Loading... |
| Mar 12, 2001 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
Detailed Classifications
Class 009
COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT IN THE HEALTH CARE INDUSTRY, NAMELY - COMPUTER SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER BUSINESS CONTACTS; COMPUTER SOFTWARE FOR USE BY BUSINESSES TO MANAGE INTERACTIONS WITH THEIR CUSTOMERS BY MEANS OF THE TELEPHONE, BY MEANS OF INTERNET WEB SITES, BY MEANS OF FACSIMILE COMMUNICATIONS, BY MEANS OF ELECTRONIC MAIL AND IN PERSON; COMPUTER SOFTWARE FOR MANAGING CUSTOMER SERVICE REQUESTS; COMPUTER SOFTWARE FOR ROUTING CUSTOMER INQUIRIES TO THE APPROPRIATE PERSONNEL AND FOR PRIORITIZING THE WORK RESULTING FROM SUCH INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY RETRIEVING AND ANALYZING INFORMATION REQUIRED TO RESPOND TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY GENERATING COMMUNICATIONS IN RESPONSE TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR RESOLVING CUSTOMER-RELATED ISSUES BY REFERENCE TO APPROPRIATE BUSINESS RULES; AND USER MANUALS PACKAGED AS A UNIT WITH THE FOREGOING GOODS
First Use Anywhere:
0
First Use in Commerce:
0
Classification
International Classes
009