Legal Representation
Attorney
J. Christopher Lynch
USPTO Deadlines
Application History
8 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Aug 19, 2009 | ABN2 | O | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | Loading... |
| Aug 19, 2009 | MAB2 | O | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND | Loading... |
| Jan 21, 2009 | CNRT | R | NON-FINAL ACTION WRITTEN | Loading... |
| Jan 21, 2009 | GNRT | F | NON-FINAL ACTION E-MAILED | Loading... |
| Jan 21, 2009 | GNRN | O | NOTIFICATION OF NON-FINAL ACTION E-MAILED | Loading... |
| Jan 14, 2009 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Oct 18, 2008 | MPMK | O | NOTICE OF PSEUDO MARK MAILED | Loading... |
| Oct 17, 2008 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 009
COMPUTER SOFTWARE USING ARTIFICIAL INTELLIGENCE FOR USE IN MANAGING HELP-DESK FUNCTIONS, NAMELY, FOR USE IN MAINTAINING HELP DESK LOGS, FOR USE IN PROCESSING AND TRACKING THIRD PARTY E-MAIL INQUIRIES, FOR USE IN COMPARING THE THIRD PARTY E-MAIL INQUIRIES WITH A SET OF PREVIOUSLY SUBMITTED QUESTIONS AND RESPONSES THERETO, AND FOR PROVIDING A LIST OF PROPOSED RESPONSES TO THE THIRD PARTY, AND FOR INSTRUCTION MANUALS SOLD THEREFOR AS A UNIT
First Use Anywhere:
19991100
First Use in Commerce:
19991100
Additional Information
Pseudo Mark
EMAIL-FAQ
Classification
International Classes
009