Legal Representation
Attorney
Heather A. Dunn
USPTO Deadlines
Application History
16 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| May 8, 2006 | ABN6 | S | ABANDONMENT - NO USE STATEMENT FILED | Loading... |
| May 8, 2006 | MAB6 | O | ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED | Loading... |
| Sep 6, 2005 | NOAM | O | NOA MAILED - SOU REQUIRED FROM APPLICANT | Loading... |
| Jun 14, 2005 | PUBO | A | PUBLISHED FOR OPPOSITION | Loading... |
| May 25, 2005 | NPUB | O | NOTICE OF PUBLICATION | Loading... |
| Mar 2, 2005 | PREV | O | LAW OFFICE PUBLICATION REVIEW COMPLETED | Loading... |
| Feb 25, 2005 | ALIE | A | ASSIGNED TO LIE | Loading... |
| Feb 18, 2005 | CNSA | P | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| Feb 14, 2005 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Sep 23, 2004 | ACEC | I | AMENDMENT FROM APPLICANT ENTERED | Loading... |
| Sep 23, 2004 | ACEC | I | AMENDMENT FROM APPLICANT ENTERED | Loading... |
| Sep 3, 2004 | I | PAPER RECEIVED | Loading... | |
| Sep 3, 2004 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Aug 4, 2004 | I | PAPER RECEIVED | Loading... | |
| Aug 4, 2004 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Jul 23, 2004 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 035
BUSINESS MANAGEMENT SERVICES, NAMELY, PROVIDING CUSTOMER RELATIONSHIP MANAGEMENT SERVICES, CUSTOMER SUPPORT MANAGEMENT SERVICES AND SALES SUPPORT MANAGEMENT SERVICES; BUSINESS MANAGEMENT CONSULTING SERVICES RELATING TO CUSTOMER RELATIONSHIP MANAGEMENT, CUSTOMER SUPPORT MANAGEMENT, SALES SUPPORT MANAGEMENT, AND MARKETING AUTOMATION; PROVIDING A WEBSITE WITH GENERAL INFORMATION OF INTEREST TO THE FIELDS OF ADVERTISING, MARKETING AND BUSINESS SERVICES
First Use Anywhere:
0
First Use in Commerce:
0
Class 042
PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO STORE, MANAGE, TRACK, ANALYZE AND REPORT DATA IN THE FIELDS OF CUSTOMER SUPPORT, MARKETING, PROMOTION, SALES, CUSTOMER INFORMATION, CUSTOMER RELATIONSHIP MANAGEMENT, SALES SUPPORT AND EMPLOYEE EFFICIENCY; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO FACILITATE COMMUNICATING AMONG PEER PROFESSIONALS IN THE CUSTOMER SUPPORT, ADVERTISING, MARKETING AND BUSINESS SERVICES FIELDS; PROVIDING AN ONLINE DATABASE OF COMPUTER APPLICATION PROBLEMS AND SOLUTIONS TO ENABLE SUPPORT PERSONNEL TO RESPOND TO CUSTOMER INQUIRIES, MANAGE CUSTOMER INQUIRIES, AND RESOLVE CUSTOMER PROBLEMS; PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE SOFTWARE FOR TROUBLESHOOTING COMPUTER APPLICATION PROBLEMS AND ANSWERING COMPUTER APPLICATION QUESTIONS; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE FOR COMPUTER TELEPHONY INTEGRATION, NAMELY, TO ALLOW INTERFACING AMONG COMPUTERS, COMPUTER NETWORKS, TELEPHONES, TELEPHONE ACCESSORIES; AND TELECOMMUNICATIONS NETWORKS, IN THE FIELDS OF CUSTOMER SUPPORT AND CUSTOMER RELATIONSHIP MANAGEMENT
First Use Anywhere:
0
First Use in Commerce:
0
Classification
International Classes
035
042