Legal Representation
Attorney
Heather A. Dunn
USPTO Deadlines
Application History
19 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Jul 31, 2006 | ABN6 | S | ABANDONMENT - NO USE STATEMENT FILED | Loading... |
| Jul 31, 2006 | MAB6 | O | ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED | Loading... |
| Nov 29, 2005 | NOAM | O | NOA MAILED - SOU REQUIRED FROM APPLICANT | Loading... |
| Sep 6, 2005 | PUBO | A | PUBLISHED FOR OPPOSITION | Loading... |
| Aug 17, 2005 | NPUB | O | NOTICE OF PUBLICATION | Loading... |
| May 3, 2005 | PREV | O | LAW OFFICE PUBLICATION REVIEW COMPLETED | Loading... |
| Apr 22, 2005 | ALIE | A | ASSIGNED TO LIE | Loading... |
| Apr 20, 2005 | CNSA | P | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| Apr 13, 2005 | ACEC | I | AMENDMENT FROM APPLICANT ENTERED | Loading... |
| Mar 24, 2005 | TROA | I | TEAS RESPONSE TO OFFICE ACTION RECEIVED | Loading... |
| Mar 24, 2005 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Feb 18, 2005 | CNRT | R | NON-FINAL ACTION WRITTEN | Loading... |
| Feb 18, 2005 | CNRT | F | NON-FINAL ACTION MAILED | Loading... |
| Feb 14, 2005 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Sep 17, 2004 | ACEC | I | AMENDMENT FROM APPLICANT ENTERED | Loading... |
| Sep 3, 2004 | I | PAPER RECEIVED | Loading... | |
| Aug 4, 2004 | I | PAPER RECEIVED | Loading... | |
| Aug 4, 2004 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Jul 23, 2004 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 035
BUSINESS MANAGEMENT SERVICES, NAMELY, PROVIDING CUSTOMER RELATIONSHIP MANAGEMENT SERVICES, CUSTOMER SUPPORT MANAGEMENT SERVICES AND SALES SUPPORT MANAGEMENT SERVICES; BUSINESS MANAGEMENT CONSULTING SERVICES RELATING TO CUSTOMER RELATIONSHIP MANAGEMENT, CUSTOMER SUPPORT MANAGEMENT, SALES SUPPORT MANAGEMENT, AND MARKETING AUTOMATION; PROVIDING A WEBSITE WITH GENERAL INFORMATION OF INTEREST TO THE FIELDS OF ADVERTISING, MARKETING AND BUSINESS SERVICES
First Use Anywhere:
0
First Use in Commerce:
0
Class 042
PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO STORE, MANAGE, TRACK, ANALYZE AND REPORT DATA IN THE FIELDS OF CUSTOMER SUPPORT, MARKETING, PROMOTION, SALES, CUSTOMER INFORMATION, CUSTOMER RELATIONSHIP MANAGEMENT, SALES SUPPORT AND EMPLOYEE EFFICIENCY; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO FACILITATE COMMUNICATING AMONG PEER PROFESSIONALS IN THE CUSTOMER SUPPORT, ADVERTISING, MARKETING AND BUSINESS SERVICES FIELDS; PROVIDING AN ONLINE DATABASE OF COMPUTER APPLICATION PROBLEMS AND SOLUTIONS TO ENABLE SUPPORT PERSONNEL TO RESPOND TO CUSTOMER INQUIRIES, MANAGE CUSTOMER INQUIRIES, AND RESOLVE CUSTOMER PROBLEMS; PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE SOFTWARE FOR TROUBLESHOOTING COMPUTER APPLICATION PROBLEMS AND ANSWERING COMPUTER APPLICATION QUESTIONS; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE FOR COMPUTER TELEPHONY INTEGRATION, NAMELY, TO ALLOW INTERFACING AMONG COMPUTERS, COMPUTER NETWORKS, TELEPHONES, TELEPHONE ACCESSORIES, AND TELECOMMUNICATIONS NETWORKS, IN THE FIELDS OF CUSTOMER SUPPORT AND CUSTOMER RELATIONSHIP MANAGEMENT
First Use Anywhere:
0
First Use in Commerce:
0
Additional Information
Pseudo Mark
SALES CENTER
Classification
International Classes
035
042