Legal Representation
Attorney
Heather A. Dunn
USPTO Deadlines
Application History
18 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| May 8, 2006 | ABN6 | S | ABANDONMENT - NO USE STATEMENT FILED | Loading... |
| May 8, 2006 | MAB6 | O | ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED | Loading... |
| Sep 6, 2005 | NOAM | O | NOA MAILED - SOU REQUIRED FROM APPLICANT | Loading... |
| Jun 14, 2005 | PUBO | A | PUBLISHED FOR OPPOSITION | Loading... |
| May 25, 2005 | NPUB | O | NOTICE OF PUBLICATION | Loading... |
| Feb 26, 2005 | ALIE | A | ASSIGNED TO LIE | Loading... |
| Feb 26, 2005 | PREV | O | LAW OFFICE PUBLICATION REVIEW COMPLETED | Loading... |
| Feb 25, 2005 | ALIE | A | ASSIGNED TO LIE | Loading... |
| Feb 17, 2005 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Feb 16, 2005 | XAEC | I | EXAMINER'S AMENDMENT ENTERED | Loading... |
| Feb 16, 2005 | CNSA | P | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| Feb 15, 2005 | CNEA | F | EXAMINER'S AMENDMENT MAILED | Loading... |
| Feb 15, 2005 | ALIE | A | ASSIGNED TO LIE | Loading... |
| Feb 14, 2005 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Feb 14, 2005 | CNEA | R | EXAMINERS AMENDMENT -WRITTEN | Loading... |
| Sep 3, 2004 | I | PAPER RECEIVED | Loading... | |
| Aug 9, 2004 | I | PAPER RECEIVED | Loading... | |
| Jul 26, 2004 | NWAP | I | NEW APPLICATION ENTERED | Loading... |
Detailed Classifications
Class 035
BUSINESS MANAGEMENT SERVICES, NAMELY, PROVIDING CUSTOMER RELATIONSHIP MANAGEMENT SERVICES, CUSTOMER SUPPORT MANAGEMENT SERVICES AND SALES SUPPORT MANAGEMENT SERVICES; BUSINESS MANAGEMENT CONSULTING SERVICES RELATING TO CUSTOMER RELATIONSHIP MANAGEMENT, CUSTOMER SUPPORT MANAGEMENT, SALES SUPPORT MANAGEMENT, AND MARKETING AUTOMATION; PROVIDING A WEBSITE WITH GENERAL INFORMATION OF INTEREST TO THE FIELDS OF ADVERTISING, MARKETING AND BUSINESS SERVICES
First Use Anywhere:
0
First Use in Commerce:
0
Class 042
PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO STORE, MANAGE, TRACK, ANALYZE AND REPORT DATA IN THE FIELDS OF CUSTOMER SUPPORT, MARKETING, PROMOTION, SALES, CUSTOMER INFORMATION, CUSTOMER RELATIONSHIP MANAGEMENT, SALES SUPPORT AND EMPLOYEE EFFICIENCY; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO FACILITATE COMMUNICATING AMONG PEER PROFESSIONALS IN THE CUSTOMER SUPPORT, ADVERTISING, MARKETING AND BUSINESS SERVICES FIELDS; PROVIDING AN ONLINE DATABASE OF COMPUTER APPLICATION PROBLEMS AND SOLUTIONS TO ENABLE SUPPORT PERSONNEL TO RESPOND TO CUSTOMER INQUIRIES, MANAGE CUSTOMER INQUIRIES, AND RESOLVE CUSTOMER PROBLEMS; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE FOR TROUBLESHOOTING COMPUTER APPLICATION PROBLEMS AND ANSWERING COMPUTER APPLICATION QUESTIONS; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE FOR COMPUTER TELEPHONY INTEGRATION, NAMELY, TO ALLOW INTERFACING AMONG COMPUTERS, COMPUTER NETWORKS, TELEPHONES, TELEPHONE ACCESSORIES, AND TELECOMMUNICATIONS NETWORKS, IN THE FIELDS OF CUSTOMER SUPPORT AND CUSTOMER RELATIONSHIP MANAGEMENT
First Use Anywhere:
0
First Use in Commerce:
0
Additional Information
Pseudo Mark
SUPPORT FORCE
Classification
International Classes
035
042