CUSTOMER EXPERIENCE MANAGEMENT

Serial Number 76599751
602

Registration Progress

Application Filed
Jun 25, 2004
Under Examination
Approved for Publication
Published for Opposition
Registered

Re-Apply for This Trademark

This trademark is no longer active. You may be able to file a new application for the same or similar mark.
Mark: CUSTOMER EXPERIENCE MANAGEMENT
Previous Owner: CALLSOURCE, INC.
Classes: 035, 041

Trademark Image

CUSTOMER EXPERIENCE MANAGEMENT

Basic Information

Serial Number
76599751
Filing Date
June 25, 2004
Abandonment Date
February 24, 2006
Drawing Code
4000

Status Summary

Current Status
Inactive
Status Code
602
Status Date
Apr 4, 2006
Classes
035 041

Rights Holder

CALLSOURCE, INC.

03
Address
31280 Oak Crest Drive
Westlake Village, CA 91361

Ownership History

CALLSOURCE, INC.

Original Applicant
03
Westlake Village, CA

Legal Representation

Attorney
Thomas I. Rozsa

USPTO Deadlines

No Upcoming Deadlines

No upcoming deadlines found for this trademark.

Application History

12 events
Date Code Type Description Documents
Apr 4, 2006 MAB2 O ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND Loading...
Apr 4, 2006 ABN2 O ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE Loading...
Aug 23, 2005 CNFR O FINAL REFUSAL MAILED Loading...
Aug 22, 2005 CNFR R FINAL REFUSAL WRITTEN Loading...
Aug 12, 2005 ACEC I AMENDMENT FROM APPLICANT ENTERED Loading...
Aug 8, 2005 CRFA I CORRESPONDENCE RECEIVED IN LAW OFFICE Loading...
Aug 8, 2005 MAIL I PAPER RECEIVED Loading...
Aug 5, 2005 MAIL I PAPER RECEIVED Loading...
Feb 8, 2005 CNRT F NON-FINAL ACTION MAILED Loading...
Feb 8, 2005 CNRT R NON-FINAL ACTION WRITTEN Loading...
Jan 31, 2005 DOCK D ASSIGNED TO EXAMINER Loading...
Jul 12, 2004 NWAP I NEW APPLICATION ENTERED Loading...

Detailed Classifications

Class 035
BUSINESS MARKETING CONSULTING SERVICES, NAMELY CONDUCTING MARKET RESEARCH FOR OTHERS TO STRATEGICALLY MATCH A CUSTOMER'S ENTIRE EXPERIENCE WITH A PRODUCT OR A COMPANY TO IDENTIFY THE TYPES OF CUSTOMER BEHAVIORS A COMPANY WISHES TO INFLUENCE
First Use Anywhere: 0
First Use in Commerce: 0
Class 041
CUSTOMER RELATIONSHIP TRAINING SERVICES, NAMELY PROVIDING TRAINING TO CALL CENTER STAFFERS TO POSITIVELY INFLUENCE A CONSUMER'S EXPERIENCE WITH A PARTICULAR PRODUCT OR SERVICE AND PROVIDING TRAINING TO ANALYSTS TO STRATEGICALLY MATCH A CUSTOMER'S ENTIRE EXPERIENCE WITH A PRODUCT OR A COMPANY AND TO IDENTIFY THE TYPES OF CUSTOMER BEHAVIORS A COMPANY WISHES TO INFLUENCE
First Use Anywhere: 0
First Use in Commerce: 0

Classification

International Classes
035 041