Legal Representation
Attorney
ERIN M FALK
USPTO Deadlines
Application History
9 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Sep 7, 2001 | ABN6 | S | ABANDONMENT - NO USE STATEMENT FILED | Loading... |
| Nov 21, 2000 | NOAM | O | NOA MAILED - SOU REQUIRED FROM APPLICANT | Loading... |
| Aug 29, 2000 | PUBO | A | PUBLISHED FOR OPPOSITION | Loading... |
| Jul 28, 2000 | NPUB | O | NOTICE OF PUBLICATION | Loading... |
| Jun 27, 2000 | CNSA | P | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| Jun 26, 2000 | CNEA | F | EXAMINER'S AMENDMENT MAILED | Loading... |
| Jun 21, 2000 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| May 23, 2000 | PCGR | O | PETITION TO DIRECTOR GRANTED | Loading... |
| Mar 17, 2000 | PCRC | I | PETITION TO DIRECTOR RECEIVED | Loading... |
Detailed Classifications
Class 009
Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing database for receiving and responding to sales, service, technical support and general information inquiries of customers of others
First Use Anywhere:
0
First Use in Commerce:
0
Class 035
Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services
First Use Anywhere:
0
First Use in Commerce:
0
Class 038
Telecommunication services, namely, providing telephone, electronic mail services and providing multiple-user access to a global computer information network
First Use Anywhere:
0
First Use in Commerce:
0
Class 041
Education services, namely, training courses and seminars in the field of providing customer care and customer relationship management services, namely, services which focus on receiving and responding to sales, service, technical support and general information inquiries of customers of others
First Use Anywhere:
0
First Use in Commerce:
0
Class 042
Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software solutions for others; database development services and technical consultation and implementation services in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning
First Use Anywhere:
0
First Use in Commerce:
0
Classification
International Classes
009
035
038
041
042