Legal Representation
Attorney
JEFFREY N MAUSNER
USPTO Deadlines
Application History
9 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Oct 25, 1999 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Oct 25, 1999 | ABN2 | O | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | Loading... |
| Feb 18, 1999 | CNRT | F | NON-FINAL ACTION MAILED | Loading... |
| Dec 3, 1998 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Nov 16, 1998 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Jun 4, 1998 | CNRT | F | NON-FINAL ACTION MAILED | Loading... |
| Mar 25, 1998 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Sep 30, 1997 | CNRT | F | NON-FINAL ACTION MAILED | Loading... |
| Sep 28, 1997 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
Detailed Classifications
Class 009
COMPUTER SOFTWARE FOR USE IN MANAGING AND ACCESSING DATA BASES FOR PRODUCTS AND SERVICES THAT CUSTOMERS INQUIRE ABOUT FOR SALES, SERVICE, AND OR TECHNICAL SUPPORT, AND FOR PROVIDING DELIVERY OF THE PRODUCT, SERVICE, OR TECHNICAL SUPPORT TO THE CUSTOMER, FOR PROVIDING CUSTOMER SERVICES, SALES, SUPPORT, AND EMPLOYEE TRAINING IN THE TELESERVICING, TELEMARKETING, AND TELECOMMUNICATIONS INDUSTRIES; INTERACTIVE KIOSK SYSTEMS COMPRISED OF KIOSKS AND AUDIO-VISUAL COMMUNICATIONS EQUIPMENT, NAMELY, MONITORS, SPEAKERS, MICROPHONES, CAMERAS , COMPUTERS, AND COMPUTER SOFTWARE FOR USE IN ALLOWING A CUSTOMER OF OTHERS TO ACCESS A CUSTOMER SERVICE REPRESENTATIVE AT A REMOTE LOCATION BY AUDIO AND VIDEO AND ACCESS OTHER INFORMATION ABOUT PRODUCTS AND SERVICES, FOR PROVIDING CUSTOMER SERVICES, SALES, AND SUPPORT, AND TO CONTROL THE AUDIO VISUAL COMMUNICATIONS BETWEEN KIOSKS
First Use Anywhere:
0
First Use in Commerce:
0
Class 035
TELEPHONE ANSWERING SERVICES; TELEMARKETING SERVICES; COMPUTERIZED DATABASE MANAGEMENT SERVICES; TELESERVICING, IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE AND GLOBAL COMPUTER NETWORK INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES; EMPLOYMENT AGENCY SERVICES; ADVERTISING AGENCY SERVICES, NAMELY, PROMOTING THE GOODS AND SERVICES OF AIRLINES, BANKS, TELEPHONE COMPANIES, COMPUTER AND TECHNOLOGY COMPANIES, UTILITY COMPANIES, MAIL AND PACKAGE DELIVERY COMPANIES, HEALTHCARE, AND OTHER FINANCIAL SERVICES COMPANIES THROUGH THE DISTRIBUTION OF PRINTED AND AUDIO VISUAL PROMOTIONAL MATERIALS AND BY RENDERING SALES PROMOTION AND ADVICE; ONSITE MANAGEMENT OF TELEPHONE CALL CENTERS FOR OTHERS
First Use Anywhere:
0
First Use in Commerce:
0
Class 038
TELECOMMUNICATIONS SERVICES, NAMELY, TELEPHONE AND GLOBAL COMPUTER NETWORK COMMUNICATION SERVICES
First Use Anywhere:
0
First Use in Commerce:
0
Class 041
EDUCATIONAL SERVICES, NAMELY, PROVIDING TRAINING, COURSES, AND SEMINARS IN THE FIELD OF TELEPHONE ANSWERING, TELEMARKETING, TELESERVICING, AND COMPUTER PROGRAMMING SERVICES
First Use Anywhere:
0
First Use in Commerce:
0
Class 042
COMPUTER PROGRAMMING SERVICES; DATABASE DEVELOPMENT SERVICES; PRODUCT RESEARCH AND DEVELOPMENT FOR OTHERS; CONSULTATION SERVICES IN THE FIELD OF TELEPHONE ANSWERING SERVICES, TELECOMMUNICATIONS, TELEMARKETING, TELESERVICING, COMPUTER PROGRAMMING, COMPUTER SOFTWARE DEVELOPMENT, EMPLOYMENT AGENCY SERVICES, ADVERTISING SERVICES, ON SITE MANAGEMENT OF TELEPHONE CALL CENTERS FOR OTHERS, REAL ESTATE SITE SELECTION SERVICES, CUSTOMER SERVICE, AND COMPUTER AND CALL CENTER DISASTER RECOVERY PLANNING SERVICES
First Use Anywhere:
0
First Use in Commerce:
0
Classification
International Classes
009
035
038
041
042
Disclaimers
The following terms have been disclaimed and are not claimed as part of the trademark:
General Disclaimer
"MANAGEMENT"