Legal Representation
Attorney
JEFFREY N MAUSNER
USPTO Deadlines
Application History
22 events| Date | Code | Type | Description | Documents |
|---|---|---|---|---|
| Jan 23, 2001 | OP.S | T | OPPOSITION SUSTAINED NO. 999999 | Loading... |
| Jan 23, 2001 | ABN4 | O | ABANDONMENT - AFTER INTER PARTES DECISION | Loading... |
| Jan 23, 2001 | OP.T | T | OPPOSITION TERMINATED NO. 999999 | Loading... |
| May 31, 2000 | OP.I | T | OPPOSITION INSTITUTED NO. 999999 | Loading... |
| Feb 19, 2000 | ETOF | T | EXTENSION OF TIME TO OPPOSE RECEIVED | Loading... |
| Feb 1, 2000 | PUBO | A | PUBLISHED FOR OPPOSITION | Loading... |
| Dec 30, 1999 | NPUB | O | NOTICE OF PUBLICATION | Loading... |
| Nov 23, 1999 | CNSA | P | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| Nov 15, 1999 | CNEA | F | EXAMINER'S AMENDMENT MAILED | Loading... |
| Nov 9, 1999 | ZZZX | Z | PREVIOUS ALLOWANCE COUNT WITHDRAWN | Loading... |
| Nov 8, 1999 | CNSA | P | APPROVED FOR PUB - PRINCIPAL REGISTER | Loading... |
| Nov 2, 1999 | CNEA | F | EXAMINER'S AMENDMENT MAILED | Loading... |
| May 13, 1999 | CNRT | F | NON-FINAL ACTION MAILED | Loading... |
| Apr 19, 1999 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Apr 8, 1999 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Apr 6, 1999 | REIN | O | REINSTATED | Loading... |
| Feb 12, 1999 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
| Feb 12, 1999 | ABN2 | O | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | Loading... |
| May 20, 1998 | CNFR | O | FINAL REFUSAL MAILED | Loading... |
| Mar 25, 1998 | CRFA | I | CORRESPONDENCE RECEIVED IN LAW OFFICE | Loading... |
| Sep 30, 1997 | CNRT | F | NON-FINAL ACTION MAILED | Loading... |
| Sep 28, 1997 | DOCK | D | ASSIGNED TO EXAMINER | Loading... |
Detailed Classifications
Class 009
computer software that permits the user to manage and access databases on products and services that customers inquire about for sales, services and technical support, computer software that enables the delivery of such products, services or technical support to the customer, all for providing customer services, sales, and support, and computer software for providing employee training in the teleservicing, telemarketing, and telecommunications industries; interactive electronic kiosk systems comprised of electronic kiosks and audio-visual communication equipment sold as a unit, namely, monitors, speakers, microphones, cameras, computers, and related computer software that allows a customer of others to access a customer service representative at a remote location by audio and video means, namely, by telephone or via a global computer network, and to access information about others' products and services, all for providing customer service, sales and support and for controlling the audio visual communications between kiosks
First Use Anywhere:
0
First Use in Commerce:
0
Class 035
telephone answering services; telemarketing services; consulting services in the fields of telemarketing and teleservicing; computerized database management services; teleservicing, in the nature of receiving and responding to telephone inquiries from customers of other businesses; employment agency services; advertising agency services, namely, promoting the goods and services of others, namely, airlines, banks, telephone companies, computer and technology companies, utility companies, mail and package delivery companies, healthcare, and other financial service companies, through the distribution of printed and audio visual promotional materials and by providing sales promotion advice; on-site management of telephone call centers for others
First Use Anywhere:
0
First Use in Commerce:
0
Class 038
telecommunications services, namely, telephone communication services
First Use Anywhere:
0
First Use in Commerce:
0
Class 041
educational services, namely, providing training, courses and seminars in the fields of telephone answering, telemarketing, teleservicing, and computer programming
First Use Anywhere:
0
First Use in Commerce:
0
Class 042
computer programming services for others; database development services; product research and development for others; consultation services in the fields of telephone answering, telecommunications, computer programming, computer software development, on-site management of telephone call centers for others, real estate site selection, customer service, and computer and call center disaster recovery planning
First Use Anywhere:
0
First Use in Commerce:
0
Classification
International Classes
009
035
038
041
042
Disclaimers
The following terms have been disclaimed and are not claimed as part of the trademark:
General Disclaimer
"CUSTOMER-CENTRIC"